Business Writing Essentials

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When creating written communications in the workplace, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate, and the ideas are presented logically and effectively.

The PD Training Business Essentials Writing course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures documents these are written using the correct sentence structure, grammar and formatting.

Participants will learn key business writing skills like planning the document content, writing for the reader, conversational styles, the use or avoidance of industry jargon and multiple types of document styling.

Click on the buttons above to register for a public course or to get a quote for an inhouse/onsite training event at your preferred location.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.


Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Business Writing Essentials

    After completing this course participants will be able to learn:

    • Basic principles of writing
    • Types of writing
    • Proper use of words
    • email etiquette
    • create attractive letters and proposals
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Business Writing Essentials Reviews:

    Department of Veteran Affairs logo
    Russell my "acct manager" was great, easy to work with and responsive to my needs. it was great having one contact. I also needed to call for IT support with my logon. the team there were very responsive as well. Your pricing is very competitive. We will be using PD Training again. Will talk to Russell as I may have a need for 35 students to attend a course that we may need to alter. thank you.

    -Department of Veteran Affairs

    Ibis World logo
    Michaela was absolutely excellent and the course was quite thorough. I was also impressed that pdtraining was able to customise the course to tailor it to our company. Great work!

    -Ibis World

    Australand logo
    Our trainer was great. She was very knowledgeable and related the material to our specific needs.


    Australand logo
    Gordana is an excellent trainer and our management team gave me fantastic feedback on her method and the content. Highly recommended.


    Capricornia General Practice logo
    I loved the workshop, it was very informative and learnt a lot from the day.

    -Capricornia Division of General Practice

    Capricornia General Practice logo
    This course was informative and very well executed.

    -Capricornia Division of General Practice

    Australian Home Care logo
    I have not enjoyed a course so much for a very long time. Michaela's style of instructing was great; the use of charts as opposed to the standard PowerPoint presentation was refreshing and engaging. I would attend any course in which Michaela was the presenter.

    -Australian Home Care

    Australian Home Care logo
    The course was very good and I did feel that we were all able to make a contribution to the class.

    -Australian Home Care

    Australian Home Care logo
    Trainer was great. I found her easy to follow and very knowledgeable.

    -Australian Home Care

    Australian Home Care logo
    Great training, great trainer. I really enjoyed it.

    -Australian Home Care

    Adshel logo
    Michaela was an exceptional trainer her hands on method was engaging and ensure all participants understand each topic. I have suggested this course to the wider groups in my company as I feel we all can learn/get a refresher on internal and external etiquette of writing.


    Honda logo
    I did gain knowledge and have already noticed improvement in my writing, only two days after attending the training.

    -Honda Australia Pty Ltd

    Red Cross logo
    Thanks for the Business Writing Course. It was everything I expected. The venue was great and I will look into more courses with pdtraining.

    -Australian Red Cross

    ATPM logo
    This was a fantastic day of training! Thank you to Lorna for going into all of the details and subjects that were specific to our needs.


    Readify logo
    The course and content was great. Really applicable to my work requirements and learning. Highly Recommended!


    Cortona Resources Ltd logo
    Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course.

    -Cortona Resources Limited

    CarSales logo
    Michaela was an amazing trainer could not fault her at all. By far the best training course I have ever attended.


    Goulburn Murray Water logo
    A very user friendly system. Thanks.

    -Goulburn Murray Water

  • Course Outline - Business Writing Essentials

    Download Business Writing Essentials Outline


    This workshop is about creating well-written business documents.  The course reviews the basic principles that apply to all forms of writing and provide you with a framework through which you can improve your writing.

    The motto of PD Training is to ‘Empower Improvement’. We seek to enhance people’s work life by providing you with skills that you can utilize immediately back in your workplace. The best way to identify how to utilize these newfound writing skills is to reflect on the activities that you performed throughout your training and implement them as soon as possible in the workplace.

    Business Writing Essentials - Lesson 1
    Why, Who and What of Writing
    • Welcome
    • My Writing Landscape
    • Starting with ‘Why’
    • Moving to ‘Who’
    • Ending with ‘What’
    • Reflection
    Business Writing Essentials - Lesson 2
    Two bee or not to be – grammar has the answer
    • Sentences
    • To Write or to be Written
    • Pronouns
    • Verbs
    • Reflection
    Business Writing Essentials - Lesson 3
    Planning what you write
    • The Seven Cs of Writing
    • Why Plan?
    • Making the Reader Care
    • Reflection
    Business Writing Essentials - Lesson 4
    The First Draft
    • Conversational Style – using plain language
    • About Tone
    • Word Choice
    • Reflection
    Business Writing Essentials - Lesson 5
    • Ways to Edit
    • What to Edit
    • Other Considerations – jargon, clichés and modifiers
    • Reflection
    Business Writing Essentials - Lesson 6
    One in 260 Billion
    • How to get noticed and engage the reader
    • Email Etiquette
    • Reflection
    Business Writing Essentials - Lesson 7
    Other Correspondence
    • Letters
    • Proposals
    • Reflection

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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