Creative Problem Solving Training

Problem-solving experts recommend the use of specific problem solving models or the systematic approach to create solutions more efficiently, smoothly and quickly. This Creative Problem Solving workshop teaches you the steps, tools and skills needed to implement a creative and systematic problem solving process.

The Creative Problem Solving training course teaches you the entire problem solving process - from identification of the problem to the implementation of the selected solutions, the various tools for data gathering, data analysis, evaluating potential solutions and selection of solutions to implement, how to identify improvements after the implementation and much more.

This comprehensive and valuable training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Creative Problem Solving Training
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4.300 out of 5 from 10 responses

Your Learning Outcomes

By the end of this course, participants will:

  • Have a greater understanding of problems & the creative problem solving process
  • Learn what types of information to gather with some key questions
  • Use four different problem definition tools
  • Learn to write concrete problem statements
  • Master idea generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
  • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
  • Learn to perform a final analysis and selecting a solution
  • Gain insight into the roles that facts & intuition play in selecting a solution
  • Understand the why's & how's of refining & re-refining a shortlist
  • Learn how to identify the tasks & resources necessary to implement a solution
  • Understand how to evaluate & adapt solutions to reality
  • Learn to utilize follow-up to celebrate successes & identify improvements
Duration: 1.0 day course Live Online Experts



Reviews

Creative Problem Solving Training Reviews:

"Awesome session today. Inspiring and had a lot to take home. The information supplied was great and in-depth. It tied the activities all together. The whole concept of the course is eye opening and has increased my self-awareness."

"The most useful part of the course was learning about the "problem-solving" tools."

Crown Castle

 




Download Course Outline (PDF)

In the past few decades, psychologists and business people alike have discovered that successful problem-solvers tend to use similar processes to identify and implement the solutions to their problems. This process works for any kind of problem; large or small.

This Creative Problem Solving workshop will give you an overview of the entire creative problem solving process, and teaches you key problem solving tools that you can use every day.  This course can help you unleash your inner self and put you on the path to thinking and processing data more creatively.

Course Outline for Creative Problem Solving Training

Topic 1
Getting Started
  • Workshop Objectives
Topic 2
The Problem Solving Method
  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action
Topic 3
Information Gathering
  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria
Topic 4
Problem Definition
  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement
Topic 5
Brainstorming Basics
  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas
Topic 6
Generating Solutions - Part One
  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining
Topic 7
Generating Solutions - Part Two
  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method
Topic 8
Evaluating Solutions
  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting
Topic 9
Selecting a Solution
  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist
Topic 10
Planning your Next Steps
  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting
Topic 11
Recording Lessons Learned
  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
 
Topic 12
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
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