Negotiation Skills Training Course

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The Negotiation Skills Training Course by PD Training provides you with the knowledge to develop the strategies, techniques and other skills necessary to engage in and arrive at a successful negotiation.

After this 1 day workshop, you will have learned the following: types and phases of negotiations, how to prepare by identifying your WAP and ZOPA and establishing your WATNA and BATNA, various bargaining techniques, strategies for identifying mutual gain, how to reach a consensus, how to deal with difficult issues, how to negotiate on behalf of someone else and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Negotiation Skills Training Course

    By the end of this training session, participants will be able to:

    • Explain the basic types of negotiations
    • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
    • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
    • Lay the groundwork for negotiation
    • Identify what information to share & what information to keep to your self
    • Master basic bargaining techniques
    • Apply strategies for identifying mutual gain
    • Demonstrate how to reach a consensus & set the terms of agreement
    • Deal with personal attacks & other difficult issues
    • Apply the negotiating process to solve everyday problems
    • Negotiate on behalf of someone else
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Negotiation Skills Training Course Reviews:

    I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs.

  • Course Outline - Negotiation Skills Training Course

    Download Negotiation Skills Training Course Outline


    Gain the confidence you need to resolve a point of difference, gain advantage in outcome of discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and preserve relationships.

    This highly participative learner focused Winning Negotiation Skills Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

    Negotiation Skills Training Course - Lesson 1
    The Who, When And How Of Negotiation
    • What we mean by negotiation
    • Negotiation Styles
    • Dominant Negotiating Strategies
    • Your Personal Style
    • Reflection
    Negotiation Skills Training Course - Lesson 2
    Preparing To Negotiate
    • Know your BATNA
    • The Zone of Possible Agreement (ZOPA)
    • The Importance of Authority
    • Reflection
    Negotiation Skills Training Course - Lesson 3
    Becoming A Principled Negotiator
    • Introductions
    • Separate people from the problem
    • Interests vs Positions
    • Mutual Gain – growing the pie
    • Objective criteria
    • Reflection
    Negotiation Skills Training Course - Lesson 4
    Bargaining and Closing
    • Distributive and Integrative Bargaining
    • Negotiation Tactics
    • Making Concessions
    • Agreement Finalization
    • Reflection
    Negotiation Skills Training Course - Lesson 5
    • Power in Negotiation
    • Integrity - The Ethics Test
    • Reflection
    Negotiation Skills Training Course - Lesson 6
    If We Can’t Meet Can We Still Negotiate?
    • Telephone Negotiation
    • Email Negotiation
    • Reflection
    Negotiation Skills Training Course - Lesson 7
    • Create an Action Plan
    • Accountability = Action

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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