Outlook 2013 has an improved user interface that helps you to manage emails, organize tasks and communicate effortlessly.  The Microsoft Outlook 2013 Essentials Training course is designed for beginners to learn the basic functions of this application.

This course teaches you how to: use Outlook 2013’s new user interface (Folders, Reading, To-Do and People panes) and search tools, create and manage emails/ messages and folders, work with attachments, use the backstage view, get started with  calendar and tasks, send feedback and much more.

This comprehensive training course is now available in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Microsoft Outlook 2013 Essentials Training Course
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Your Learning Outcomes
Microsoft Outlook 2013 Essentials Training Course

Outlook 2013 has a new improved user interface and more powerful search tools. After this extensive training course, participants will have developed skills in using the basic functions and new functions of Outlook 2013, so that they can effortlessly use the application to fulfill tasks.

After completing this course, participants will have learned to:

  • Use backstage view
  • Send feedback
  • Understand the ribbon and the status bar
  • Use the to-do bar
  • Peek at other modes
  • Use folder pane and the message list
  • Preview messages
  • Sort, filter, and group messages
  • Work with attachments
  • Use inline replies
  • Ignore email and delete messages
  • Create and manage emails
  • Search for items
  • Use calendar and tasks
  • Create, edit and organize contacts
Duration: 1.0 day course



Reviews

Microsoft Outlook 2013 Essentials Training Course Reviews:

Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinise my prioritisation processes. Highly beneficial.

I'm very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs.


Microsoft Partner Logo   PD Training is a Microsoft Small Business Silver Partner

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Course Outline
Microsoft Outlook 2013 Essentials Training Course

Download Microsoft Outlook 2013 Essentials Training Course Outline

Foreword:

During this training course, participants gain knowledge and skills in using Outlook 2013. The essential training course is designed for beginners where they receive training in using the basic functions of the application including the new features.

The comprehensive course provides learning in an easy-to-understand and effective manner, which helps them to learn and apply the knowledge easily. Outlook 2013 Essentials Training Course includes lesson in organizing messages in folders, setting up an email account, sending emails, reading and working with messages, using the task list, using the Outlook interface and more.

Microsoft Outlook 2013 Essentials Training Course - Lesson 1
Getting Started
  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan
Microsoft Outlook 2013 Essentials Training Course - Lesson 2
Managing E-mail
  • Printing a Message
  • About the Folder Pane
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving, and Deleting Folders
  • Working with Favorite Folders
  • Sending and Receiving Mail
  • Lesson Seven: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 3
Opening and Closing Outlook
  • Opening Outlook
  • Setting up an E-mail Account
  • Understanding the Ribbon and the Status Bar
  • Using Backstage View
  • About Your Office Account
  • Closing Outlook
  • Lesson Two: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 4
Searching for Items
  • Understanding Search Folders
  • Setting Up and Using Search Folders
  • Using Instant Search
  • Using Advanced Search
  • Using Contact Search
  • Lesson Eight: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 5
Understanding the Interface
  • About the Folders Pane
  • About the Reading Pane
  • About the To-Do Bar Pane
  • About the People Pane
  • Peeking at Other Modes
  • About the View Tab
  • Lesson Three: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 6
An Introduction to the Calendar
  • Getting Started
  • Using the Weather Bar
  • Creating an Appointment
  • Changing Your Calendar View
  • Editing an Appointment
  • Managing Reminders
  • Lesson Nine: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 7
Working with the Message List and the Reading Pane
  • Previewing Messages
  • About the Reading Pane
  • Opening or Saving Attachments
  • Filtering and Sorting Messages
  • Using Inline Replies
  • Lesson Four: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 8
An Introduction to Tasks
  • Getting Started
  • Creating a New Task
  • Editing a Task
  • Updating Task Status
  • Basic Task Views
  • Lesson Ten: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 9
Using Message List Commands
  • Flagging Messages
  • Deleting Messages
  • Marking Messages as Read or Unread
  • Ignoring E-mail
  • Lesson Five: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 10
An Introduction to Contacts
  • Getting Started
  • Creating a New Contact
  • Editing a Contact
  • Organizing Contacts
  • Basic Contact Views
  • Lesson Eleven: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 11
Creating a New E-mail
  • Creating an E-mail
  • Addressing an E-mail
  • Attaching a File
  • Sending the Message
  • Lesson Six: Review Questions
Microsoft Outlook 2013 Essentials Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

Client Site Training We’ll focus on what matters most to you and tailor to your context


Delivery Options for In-house training

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Embed Learning A great training course is only the beginning to lasting change.

To help you get lasting change from training we engage your participants

Before training

Pre course activity & chat with the trainer about personal learning goals

During training

At the course conclusion participants are encouraged to add an action plan and select an accountability buddy

After training

  • Participants can access course materials and extension content + more
  • If they picked an accountability buddy, they will have that meeting as well

We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)

All made easy via our orgmenta participant app

More ways we can help achieve lasting change include:

1. Make it Stick Packs - 6 months of 10-15 minute activities to run at meetings

Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.

When you choose this option, we provide your nominated Learning Champions with a 90-minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.

Make it Stick packs are available for all PDT Signature Series courses.

2. Follow-Up Coaching by our Trainers

Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.

Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.

3. Physical Products - visual reminders to keep key concepts alive

Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.

The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.

The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.

We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.

REACH to my Team
Visualizer / Reminder

The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.

The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.

REACH to my Team Visualizer / Reminder guidelines for use

  • For this activity the simplest way to plot all participants on the REACH Grid is by generating TEAM Insights Report from the REACH Ecosystem which will give the position of everyone participating.
  • Place the REACH Team Visualizer / Reminder on a flat surface, preferably a wall, where it is clearly visible. Ask participants to mark their REACH position on the grid with a sticky dot. Recommend that participants put their initials on the sticky dot so they can easily locate themselves later. Each person’s REACH can revealed one at a time in a group activity. This allows for everyone to identify the dynamic that they will have with each other. Are they in the same quadrant or are the polar opposites? How do they "REACH" each other?
  • When you construct this activity with participants who have not seen their REACH score, they begin to develop a sense of self-awareness and their blind spots as well as of those around them.
  • The REACH Team Visualizer / Reminder is a powerful way to keep Team Dynamics and REACH alive. It can be revisited on a regular basis, people can be added, removed or moved by simply adding, removing or moving dots.
Download REACH Team Dynamic Visualiser guidelines

Keep it Alive
REACH Cubes

REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.

Keep it Alive REACH Cubes Activity 1 – Thinking Outside the Square

When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.

Are they the Advisor focused on detail and doing?

or a Coach focused on People and Action?

This brings a whole new level of empathy building and appreciation for the strength of thinking differently.

Keep it Alive REACH Cubes Activity 2 – Grow Your REACH in your space

After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.

Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:

The Desk Stack:

Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.

Think Before I Act:

Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.

Download REACH Cubes Activity File

Learn to REACH
Labels

Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.

The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.

These work well after training when stuck to people’s monitors or workstations.

View all of the REACH Training and reinforcement products Here
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