Social Media In The Workplace Training

The Social Media in the Workplace Training course provides you with an understanding of social media and how it can be properly managed to help you acquire raving fans and repeat customers as well as achieve other company goals.

After completing this training course, you will have learned: what social media is, understanding the nature of online communities, the various social media platforms, how to define and manage your social media policy, the benefits and pitfalls of using social media for business, to establish the rules for social media posting, how to protect your account security and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

 

Social Media In The Workplace Training
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5.00 out of 5 from 1 responses

Your Learning Outcomes

This extensive training course helps participants develop an understanding of social media, how it is used, effective ways to use it for fulfilling specific goals, and discovering its benefits and pitfalls.

After completing this course, participants will have learned to:

  • Understand online communities
  • Share information on various social media platforms
  • Define their social media policy
  • Not offend sensibilities
  • Create a living document
  • Manage change
  • Monitoring social media presence
  • Keeping social media accounts secure
  • Review posts before posting
  • Never discredit or disparage the competition
  • Be transparent
  • Use accurate spelling and proper grammar
  • Understand the benefits of social media
  • Avoid pitfalls
Duration: 1.0 day course



Reviews

Social Media In The Workplace Training Reviews:

Awesome session today. Inspiring and had a lot to take home. The information supplied was great and in-depth. It tied the activities all together. The whole concept of the course is eye opening and have increased my self-awareness.




Course Outline
Social Media In The Workplace Training Course

Download Social Media In The Workplace Training Course Outline

Foreword:

Social Media is about communicating easily any time and from anywhere. During this course, participants learn the meaning of social media, understanding how it is used in various ways, build and maintain a social media policy, avoid the pitfalls, and more.

Social Media In The Workplace Training Course - Lesson 1
Getting Started
  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan
Social Media In The Workplace Training Course - Lesson 2
Rules to Follow When Posting (I)
  • Always Show Respect
  • Stop and Think Before You Post
  • Always Be Honest
  • Never Discredit or Talk Ill of Competitors
  • Case Study
Social Media In The Workplace Training Course - Lesson 3
What is Social Media?
  • Online Communities
  • User Created Content
  • Information Sharing
  • Communication Tools
  • Case Study
Social Media In The Workplace Training Course - Lesson 4
Rules to Follow When Posting (II)
  • Be Transparent
  • Act Like You Would in Real Life
  • Grammar and Spelling Still Counts
  • Never Post When You are Angry
  • Case Study
Social Media In The Workplace Training Course - Lesson 5
Defining Your Social Media Policy (I)
  • It Should be a Living Document
  • Choosing an Information Officer
  • What Can and Cannot Be Shared
  • Legal and Ethic Specifications
  • Case Study
Social Media In The Workplace Training Course - Lesson 6
Benefits of Social Media
  • From Audience to Author
  • Builds Customer Loyalty
  • Speed and Flexibility in Communication
  • Two Way Communications
  • Case Study
Social Media In The Workplace Training Course - Lesson 7
Defining Your Social Media Policy (II)
  • New Hire Orientation
  • Let Common Sense Guide You
  • Nothing Offensive
  • Rules on Soliciting and Personal Posts
  • Case Study
Social Media In The Workplace Training Course - Lesson 8
The Pitfalls of Social Media
  • Bullying
  • Group Think
  • Trolling
  • Remember, It is Out There Forever
  • Case Study
Social Media In The Workplace Training Course - Lesson 9
Creating a Living Document
  • What is a Living Document?
  • How Often is it Revised?
  • Who Will Be in Charge?
  • Change Management
  • Case Study
Social Media In The Workplace Training Course - Lesson 10
Listen to Your Customers
  • They Provide Great Feedback
  • It Makes Them Happy
  • Improves Your Brand
  • Improves Product Development
  • Case Study
Social Media In The Workplace Training Course - Lesson 11
Keeping an Eye on Security
  • Password Rules
  • Needs Constant Monitoring
  • Keeping Information Confidential
  • Protecting Intellectual Property
  • Case Study
Social Media In The Workplace Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Client Site Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
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