Change Management Training Course

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Businesses need to have the flexibility to adapt to the continuously changing needs and requirements of their customers, as well as of the government regulatory bodies, to stay competitive.  The Change Management training course is designed for managers and group or team leaders who are responsible for the successful implementation and management of changes in their organizations. 

This Change Management training course teaches the following: effective change management strategies, the importance of resiliency and flexibility to accept changes, the skills to successfully lead the business or organizations through the changes and much more.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.


Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Change Management Training Course

    By the end of this course, participants will be able to:

    • Prepare an effective change management strategy
    • Demonstrate strategies for building support for the planned change
    • Use WIIFM (the individual motivators for change) effectively
    • Acknowledge everybody's personal change journey
    • Develop a change management & communications plan
    • Develop strategies for leading change project status meetings, how to celebrate a successful change and sharing the results & benefits of the change
    • Use the four states of Appreciative Inquiry (AI) effectively
    • Apply strategies for aligning people with change, appealing to emotions & facts
    • Describe the importance of resiliency in the context of change
    • Implement strategies to foster resiliency
    • Describe the importance of flexibility in the context of change
    • Develop strategies to foster flexibility
    Duration: 1 day course


    Change Management Training Course Reviews:

    Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies.

    Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course.

  • Course Outline - Change Management Training Course

    Download Change Management Training Course Outline


    Change is no longer a choice. Organizations wishing to be successful can no longer afford to view change as a periodic activity, but change must be embedded in the culture of the organization.

    This course will help you to develop the skills and the knowledge required to promote the use and implementation of innovative work practices to effect and manage changes, so that there are minimal disruptions at the workplace.

    Change Management Training Course - Lesson 1
    Preparing for Change
    • Defining your strategy
    • Building the team
    Change Management Training Course - Lesson 2
    Making it all Worthwhile
    • Leading status meetings
    • Celebrating successes
    • Sharing the results and benefits
    Change Management Training Course - Lesson 3
    Identifying the WIIFM
    • What's in it for me?
    • Building support
    Change Management Training Course - Lesson 4
    Using Appreciative Inquiry
    • The four stages
    • The purpose of AI
    • Examples and case studies
    Change Management Training Course - Lesson 5
    Understanding Cycle of Emotions for the Individual
    • Denial
    • Avoidance
    • Passive acceptance
    • Challenged
    • Committed
    Change Management Training Course - Lesson 6
    Bringing People to your Side
    • A dash of emotion
    • Plenty of facts
    • Bringing it all together
    Change Management Training Course - Lesson 7
    Managing the Change
    • Developing a change management plan
    • Developing a communication plan
    • Implementing the plans
    Change Management Training Course - Lesson 8
    Building Resiliency
    • What is resiliency?
    • Why is it important?
    • Five easy steps for the leader and individual
    Change Management Training Course - Lesson 9
    Gaining Support
    • Gathering data
    • Addressing concerns and issues
    • Evaluating and adapting
    Change Management Training Course - Lesson 10
    Building Flexibility
    • What is flexibility?
    • Why is it important?
    • Five easy steps for the leader and individual

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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