Coaching and Mentoring Training Course

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Coaching and mentoring ensure the continual and faster transfer of knowledge, skills and other best practices to the younger, less experienced employees. The Coaching and Mentoring Training course provides managers, supervisors and those who teach and guide their people in performing their jobs with effective coaching and mentoring skills.

After completing the Coaching and Mentoring training course, you will have learned: to use the G.R.O.W, (Goal, Reality, Obstacles, Options Way Forward) and S.M.A.R.T. (Specific, Measurable, Attainable, Relevant, Time-bound) models or processes for planning, goal setting and problem solving, how to develop trust among employees, the effective way of monitoring and giving feedback and much more.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Coaching and Mentoring Training Course

    By the end of this course, participants will:

    • Define coaching, mentoring and the G.R.O.W. model
    • Set appropriate, effective goals using the S.M.A.R.T. technique of goal setting
    • Learn how to define the current state or reality of an employee's situation
    • Define options for one's employee and create actionable steps toward a preliminary plan
    • Learn how to develop a finalized plan and motivate an employee to accomplishment
    • Identify the benefits of building & fostering trust with employees
    • Master giving effective feedback while maintaining trust
    • Identify & overcome common obstacles that are holding employees back
    • Learn to identify when coaching an employee is at an end
    • Learn to transition an employee to other opportunities for growth
    Duration: 1 day course


    Coaching and Mentoring Training Course Reviews:

    "I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

    "I am able to understand the difference between Mentoring and Coaching now. Am able to understand myself better after attending this workshop in terms of communicating skills."

    Early Intervention Center

  • Course Outline - Coaching and Mentoring Training Course

    Download Coaching and Mentoring Training Course Outline


    In today’s environment of changing technology and evolving organizations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organization.

    About 6 out of 10 (59%) organizations currently offer coaching or other developmental counseling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organizations said they plan to offer such coaching within the next year.

    Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

    Coaching and Mentoring Training Course - Lesson 1
    Defining Coaching and Mentoring
    • What is Coaching?
    • What is Mentoring?
    • Introducing the GROW Model
    Coaching and Mentoring Training Course - Lesson 2
    The Importance of Trust
    • What is Trust?
    • Trust and Coaching
    • Building Trust
    Coaching and Mentoring Training Course - Lesson 3
    Setting Goals
    • Goals in the Context of GROW
    • Identifying Appropriate Goal Areas
    • Setting SMART Goals
    Coaching and Mentoring Training Course - Lesson 4
    Providing Feedback
    • The Feedback Sandwich
    • Providing Constructive Criticism
    • Encouraging Growth and Development
    Coaching and Mentoring Training Course - Lesson 5
    Understanding the Reality
    • Getting a Picture of Where you are
    • Identifying Obstacles
    • Exploring the Past
    Coaching and Mentoring Training Course - Lesson 6
    Overcoming Roadblocks
    • Common Obstacles
    • Re-Evaluating Goals
    • Focusing on Progress
    Coaching and Mentoring Training Course - Lesson 7
    Developing Options
    • Identifying Paths
    • Choosing your Final Approach
    • Structuring a Plan
    Coaching and Mentoring Training Course - Lesson 8
    Reaching the End
    • How to know when you've Achieved Success
    • Transitioning the Coachee
    • Wrapping it all up
    Coaching and Mentoring Training Course - Lesson 9
    Wrapping it all Up
    • Creating the Final Plan
    • Identifying the First Step
    • Getting Motivated
    Coaching and Mentoring Training Course - Lesson 10
    How Mentoring Differs from Coaching
    • The Basic Differences
    • Blending the Two Models
    • Adapting the GROW Model for Mentoring
    • Focusing on the Relationship

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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