Overcoming Objections Sales Training Course

PD Training’s Overcoming Objections Sales Training course teaches you how to identify and overcome the various types of common sales objections and turn them into sales opportunities

By the end of this course, you will have learned how to: understand the factors that may cause customer objections to your offer, dig up the "real reason" behind sales objections, plan and practice the strategies to overcome objections, create a list of common objections in your industry, develop the confidence to handle objections, how close the sale and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.  

Learning Outcomes
Course Outline
Client Site
Training
  • Learning Outcomes - Overcoming Objections Sales Training Course

    By the end of this course, participants will:

    • Understand the factors contributing to customer objections
    • Define the different objections
    • Learn how to overcome objections with a set of specific strategies
    • Practice the different strategies for overcoming objections
    • Learn how to dig up the "real reason" behind objections
    • Learn effective techniques for deflating objections & closing the sale
    • Gain the confidence to handle objections and sell more
    Duration: 1 day course



    Reviews

    Overcoming Objections Sales Training Course Reviews:

    I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs.




  • Course Outline - Overcoming Objections Sales Training Course

    Download Overcoming Objections Sales Training Course Outline

    Foreword:

    Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.

    Overcoming Objections Sales Training Course - Lesson 1
    Getting Started
    • Pre-Assignment Review
    • Action Plans and Evaluation
    Overcoming Objections Sales Training Course - Lesson 2
    Deflating Objections
    • Bring up Common Objections First
    • The Inner Workings of Objections
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 3
    Three Main Factors
    • Skepticism
    • Misunderstanding
    • Stalling
    Overcoming Objections Sales Training Course - Lesson 4
    Unvoiced Objections
    • How to Dig up the “Real Reason”
    • Bringing Their Objections to Light
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 5
    Seeing Objections as Opportunities
    • Translating the Objection to a Question
    • Translating the Objection to a Reason to Buy
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 6
    The Five Steps
    • Expect Them
    • Welcome Them
    • Affirm Them
    • Complete Answers
    • Compensating
    Overcoming Objections Sales Training Course - Lesson 7
    Getting to the Bottom
    • Asking Appropriate Questions
    • Common Objections
    • Basic Strategies
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 8
    Do's and Don'ts
    • Do's
    • Don’ts
    Overcoming Objections Sales Training Course - Lesson 9
    Finding a Point of Agreement
    • Outlining Features and Benefits
    • Identifying Your Unique Selling Position
    • Agreeing with the Objection to Make the Sale
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 10
    Sealing the Deal
    • Understanding When It’s Time to Close
    • Powerful Closing Techniques
    • The Power of Reassurance
    • Things to Remember
    Overcoming Objections Sales Training Course - Lesson 11
    Have the Client Answer Their Own Objection
    • Understand the Problem
    • Render It Unobjectionable
    • Case Study
    Overcoming Objections Sales Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Lessons Learned
     

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Sales Training Courses Category

 
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