This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales in a retail situation.
The Retail Sales Training course covers the following topics: active listening techniques, creating a great first impression, techniques for minimizing & negating discounts, asking effective questions to better understand client needs, developing rapport, cross selling and upselling, techniques to successfully close a sale without being pushy and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
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|Retail Sales Training Course||1 day course|
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By the end of this training course, participants will:
Everyone really enjoyed the training course. Jessica (trainer) was great. This wasn't like your normal training, more relaxed and people participated more - would definitely book her again.
Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives.- Participant from public scheduled Supervising Other
Retail has long been one of the most competitive sales environments and the competition only continues to increase. It is vital to all retailers that we make the most of every marketing dollar and every customer by giving our retail sales staff the skills and confidence to professionally manage, control and close sales.
This course will provide your team with skills and techniques to close more sales whilst providing great customer service and not creating a pushy forceful sale.
Retail Sales Training Course - Lesson 1
It Starts with you
Retail Sales Training Course - Lesson 2
Control the sale
Retail Sales Training Course - Lesson 3
Consider the customer
Retail Sales Training Course - Lesson 4
Maximizing Every Opportunity
Retail Sales Training Course - Lesson 5
Starting the sales process
Retail Sales Training Course - Lesson 6
Sales Psychology 101
Retail Sales Training Course - Lesson 7
Retail Sales Training Course - Lesson 8
Closing the sale
Retail Sales Training Course - Lesson 9
Retail Sales Training Course - Lesson 10
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×