PD Training’s Overcoming Objections Sales Training course teaches you how to identify and overcome the various types of common sales objections and turn them into sales opportunities
By the end of this course, you will have learned how to: understand the factors that may cause customer objections to your offer, dig up the "real reason" behind sales objections, plan and practice the strategies to overcome objections, create a list of common objections in your industry, develop the confidence to handle objections, how close the sale and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
Course name | Length | Outline | Next class |
---|---|---|---|
Active Listening Training | 0.5 day course | View schedule | |
Sales Training | 1.0 day course | View schedule | |
Retail Sales Training | 1.0 day course | View schedule | |
Sales Training for Call Centers Training | 1.0 day course | View schedule | |
Overcoming Objections Sales Training | 1.0 day course | View schedule | |
Reading Body Language Sales Training | 1.0 day course | View schedule | |
Call Center Training: Sales and Customer Service Training for Call Centers | 3.0 day course | View schedule | |
Pitch Proposal and Presentation Sales Training | 1.0 day course | View schedule | |
Effective Prospecting Sales Training | 1.0 day course | View schedule | |
Influence and Persuasion at Work Training | 0.5 day course | View schedule | |
Writing Winning Proposals Training | 1.0 day course | View schedule | |
Consultative Sales Training | 1.0 day course | View schedule |
By the end of this course, participants will:
I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs.
Everyone who works in sales will run into sales objections. From retail employees on the sales floor to sales executives, people at every level of the business need to learn how to overcome sales objections. With the right training, it is possible to turn objections into opportunities. Investing in sales objection training will help improve sales and the company’s bottom line.
See the Live Online tab for the course outline for the live online course
Topic 1
Getting Started
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Topic 2
Deflating Objections
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Topic 3
Three Main Factors
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Topic 4
Unvoiced Objections
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Topic 5
Seeing Objections as Opportunities
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Topic 6
The Five Steps
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Topic 7
Getting to the Bottom
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Topic 8
Do's and Don'ts
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Topic 9
Finding a Point of Agreement
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Topic 10
Sealing the Deal
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Topic 11
Have the Client Answer Their Own Objection
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Topic 12
Wrapping Up
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
Topic 3
Seeing Objections as Opportunities
|
Topic 5
Finding a Point of Agreement
|
Topic 6
Have the Client Answer Their Own Objection
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Topic 8
Unvoiced Objections
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To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.