Our Purpose: To help your organization provide training and development to your people that is on target, fun, retained and above all helps them achieve their goals.

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Upcoming Online Classes

Professional Telephone Skills - Online Instructor-led 3hours
Professional Telephone Skills - Online Instructor-led 3hours

This Telephone Skills Training course will provide your staff with the skills they need to handle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

The telephone etiquette displayed by employees is indicative of a staff's willingness and ability to efficiently assist customers. The skills and attitude projected over the telephone can form a lasting impression in the minds of customers, making it a critical and memorable customer experience.

Virtual teams are becoming the norm rather than the exception, and one of their primary channels of communication is the telephone. Hence, it is imperative for virtual employees to also have a good understanding of business telephone etiquette in order to provide the best outcome for the customer.

Tuesday, June 20, 2023

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Professional Telephone Skills - Online Instructor-led 3hours
Professional Telephone Skills - Online Instructor-led 3hours

This Telephone Skills Training course will provide your staff with the skills they need to handle phone calls professionally. This will ensure that a positive image of your organisation is reinforced and strengthened with every conversation.

The telephone etiquette displayed by employees is indicative of a staff's willingness and ability to efficiently assist customers. The skills and attitude projected over the telephone can form a lasting impression in the minds of customers, making it a critical and memorable customer experience.

Virtual teams are becoming the norm rather than the exception, and one of their primary channels of communication is the telephone. Hence, it is imperative for virtual employees to also have a good understanding of business telephone etiquette in order to provide the best outcome for the customer.

Tuesday, June 20, 2023

Web - Live Online

Book Now More Information
Achieving better Time Management while working from home - 3 hours
Achieving better Time Management while working from home - 3 hours

Understanding, identifying and defining your long-term goals is the very first step when implementing an effective time management solution while working from home.  With the broader goal in the background, you can now set a series of medium and short-term goals that will effectively lead you to achieving the cherished long-term goals in your life.

By applying the skills taught in the Time Management  Working from Home Workshops, you can optimise your efforts to ensure that you concentrate as much of your time and energy as possible on the high-payoff tasks. This ensures that you achieve the greatest benefit possible with the limited amount of time available to you. Contrary to popular belief, effective time management is not necessarily based on doing more things in less time.

Wednesday, June 28, 2023

Web - Live Online

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