This Microsoft Office 365 Outlook Essentials Training course teaches you the skills to use this e-mail management and collaboration component of the web-based Microsoft Office 365 suite.  Learn how to better manage your emails as well as your appointments and tasks using any device from anywhere with an internet connection.

After completing this hands-on workshop, you will have learned to: understand the Outlook 365 browser interface, check and filter messages, attach a file or insert a picture in a message, use automatic replies, use the task list, dates and reminders, work with contacts and groups and much more.

This comprehensive training course is now available in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes

By the end of this course, participants will:

  • Understand the Outlook 365 browser interface
  • Open and close the Outlook 365 web app
  • Understand IM settings
  • Filter messages
  • Check messages
  • Create, rename, move, and delete folders
  • Understand Junk Mail options
  • Use the address book
  • Attach a file or insert a picture in a message
  • View message details
  • Flag or categorize an item
  • Create rules
  • Use automatic replies
  • Create a group
  • Create appointments and meeting requests
  • Share the calendar
  • Work with contacts and groups
  • Use the task list
  • Use dates and reminders
Download PDF Outline Duration: 1.0 Days
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It by far has been the best course I have ever attended and to say that it was life changing is an understatement. “I got it”, I mended relationships and speak up for myself, and this is huge! So thank you and I seriously want my children to experience this as I know it will enable live powerful lives and not wait 50 years to learn it.

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Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

With Office 365, you can access your inbox anywhere from any computer that has an Internet connection and a web browser. In the Office 365 Outlook web app, you can collaborate and keep up to date with built in tools that Outlook is known for.

The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere.

Course Outline for Microsoft Office 365 Outlook Essentials Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Using Outlook's Organizational Tools

  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Module Seven: Review Questions

Topic 3

Welcome to Office 365 Outlook

  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Module Two: Review Questions

Topic 4

Outlook Options

  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Module Eight: Review Questions

Topic 5

Working with Your Inbox (I)

  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Module Three: Review Questions

Topic 6

An Introduction to the Calendar

  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Module Nine: Review Questions

Topic 7

Working with Your Inbox (II)

  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Module Four: Review Questions

Topic 8

An Introduction to Contacts

  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Module Ten: Review Questions

Topic 9

Creating a New E-Mail

  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Module Five: Review Questions

Topic 10

An Introduction to Tasks

  • Getting Started
  • Creating a New Task
  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Module Eleven: Review Questions

Topic 11

Managing E-Mail Messages

  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Module Six: Review Questions

Topic 12

Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Microsoft Office 365 Outlook Essentials Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
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Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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