Supply Chain Management Training Course

The Supply Chain Management Training course by PD Training is designed to provide managers with the knowledge and skills to oversee the smooth and efficient flow of the finances, logistics, materials and services in the supply chain that will greatly help to maximize customer satisfaction and the company’s competitiveness.

By the end of this course, you will have a better understanding of: what supply chain management is and how it affects customer satisfaction, the finances and logistics involved in a well-managed supply chain, definition of terms (Procurement, Upstream and downstream, etc.), levels and stages of supply chain management, inventory management and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.


Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Supply Chain Management Training Course

    By the end of this course, participants will:

    • Identify how supply chain management relates to:
      • Customer satisfaction
      • Improving performance
      • Lowering costs
      • Product development
    • Define the terms:
      • Procurement
      • Upstream and downstream
      • Raw material
      • Forecasting
      • Carrying cost
      • Inventory
      • Order generation
      • Order taking
      • Order fulfillment
      • Returns management
    • Understand the levels of supply chain management and their effects
      • Strategic
      • Tactical
      • Operational
    • Comprehend the flows of supply chain management and data warehouses
      • Product flow
      • Information flow
      • Finances flow
    • Take a look at inventory management
    • Study supply chain groups
    • Review tracking and monitoring methods
    • Examine supply chain event management
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10


    Supply Chain Management Training Course Reviews:

    Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies.

  • Course Outline - Supply Chain Management Training Course

    Download Supply Chain Management Training Course Outline


    Rapid global expansion, rising fuel costs, environmental concerns and interconnected businesses can all have a tremendous impact on corporate strategies and costs. Organizations can no longer ignore what happens outside their own four walls, making Supply Chain Management a critical and in demand field.

    This course from PD Training helps to meet this demand. You'll gain a better understanding of the finances, logistics, and delivery of products and services, and learn how it leads to increased efficiencies and competitiveness while maximizing customer value and satisfaction.

    Supply Chain Management Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    • Action Plans & Evaluation Forms
    Supply Chain Management Training Course - Lesson 2
    The Flows of Supply Chain Management
    • The Product Flow
    • The Information Flow
    • The Finances Flow
    • Data Warehouses
    • Case Study
    Supply Chain Management Training Course - Lesson 3
    Why Supply Chain Management?
    • Customer Satisfaction
    • Improving Performance
    • Lowering Costs
    • Product Development
    • Case Study
    Supply Chain Management Training Course - Lesson 4
    Inventory Management
    • Levels of Inventory
    • Just-In-Time Inventory
    • Keeping Accurate Records
    • Inventory Calculator
    • Case Study
    Supply Chain Management Training Course - Lesson 5
    Key Terms I
    • Procurement
    • Upstream & Downstream
    • Raw Material
    • Forecasting
    • Carrying Cost
    • Case Study
    Supply Chain Management Training Course - Lesson 6
    Supply Chain Groups
    • The Suppliers
    • The Producers
    • The Customers
    • The Customer's Customers
    • Case Study
    Supply Chain Management Training Course - Lesson 7
    Key Terms II
    • Inventory
    • Order Generation
    • Order Taking
    • Order Fulfillment
    • Returns Management
    • Case Study
    Supply Chain Management Training Course - Lesson 8
    Tracking and Monitoring
    • Dashboard
    • RFID's
    • Alert Generation
    • Stock Keeping Unit (SKU)
    • Case Study
    Supply Chain Management Training Course - Lesson 9
    Three Levels of Supply Chain Management
    • Strategic Level
    • Tactical Level
    • Operational Level
    • Bullwhip Effect
    • Case Study
    Supply Chain Management Training Course - Lesson 10
    Supply Chain Event Management
    • Inventory Alerts
    • Supplier Alerts
    • Bottlenecking
    • Being Proactive
    • Case Study
    Supply Chain Management Training Course - Lesson 11
    Five Stages of Supply Chain Management
    • Plan
    • Source
    • Make
    • Deliver
    • Return
    • Case Study
    Supply Chain Management Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Lessons Learned

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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