Masterful Facilitation Skills Training

The Masterful Facilitation Skills course is comprised of several key modules taken from various other PD Training courses, including Train the Trainer, Facilitation Skills and Leadership Development.

Participants will gain experience in preparation, understanding the various types of facilitation, the three pillars of learning, adult learning types and learning preferences.

Key skills include planning and structuring the presentation, the introduction of various types of communication skills including para-verbal, body language, creating rapport and asking good questions.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes

Learning Outcomes – Masterful Facilitation Skills Training Course

After completing this course participants will be able to:

  • Prepare a training course targeted for adult learners
  • Understand the role and purpose of facilitating
  • Understand the qualities of effective facilitation
  • Plan the delivery of a course by ensuring that all the key elements of effective training are present
  • Understand and recognize individual learning preferences
  • Develop techniques to overcome barriers to learning
  • Master powerful & effective verbal & non-verbal communication techniques to communicate one's message effectively
  • Learn how to effectively utilize pitch, tone, and speed
  • Learn to use and read body language appropriately
  • Gain valuable insights by asking quality open-ended questions
  • Understand how to exercise control when facilitating and how to deal with challenges
  • Gain techniques for providing encouragement and coaching during the training process
  • Learn different tricks to add diversity & interest to engage the audience
  • Influence with passion and empower others to act by using rapport building techniques
  • Select the most suitable delivery method based on the audience, the environment & the message being delivered by using different methods and media during the lesson
Duration: 1.0 day course Live Online Experts


Masterful Facilitation Skills Training Reviews:

Download Course Outline (PDF)

The Masterful Facilitation Skills course provides different strategies and techniques that will help participants to become a highly effective facilitator. During this course, participants will learn the fundamentals of facilitation, role and purpose of the facilitator, including the proper use of verbal and non-verbal communication and more.


Course Outline for Masterful Facilitation Skills Training

Topic 1
Getting Started
  • Welcome
  • Workshop Objectives
  • Expectations
  • Getting Off on the Right Foot
  • Ground Rules
  • Characteristics of a Facilitative Trainer
  • Reflection
Topic 2
Understanding Facilitation
  • The Role and Purpose of Facilitating
  • The Limits of Facilitation
  • Qualities of Effective Facilitation
Topic 3
The Fundamentals of Training and Facilitation
  • Effective Workplace Training
    • Three Pillars of Learning
  • Identifying Participants’ Needs
  • Accelerated Learning
  • Adult Learning Principles
  • Instructional Methods
  • Reflection
Topic 4
Learning Preferences
  • One Learning Preference Doesn’t Fit All
  • Understanding VARK
  • What’s my Learning Preference
  • Learning Strategies
  • Reflection
Topic 5
How to Plan and Structure your Training
  • Organizing the Content
  • How to Develop a Session Plan
  • Determine Objectives
  • Content Criteria
  • Reflection
Topic 6
Verbal Communication Skills
  • Para-Verbal Communication Skills
    • Rhythm
      • Speaking Pauses
    • Speed
    • Volume
    • Pitch
  • Reflection
Topic 7
Non-Verbal Communication Skills
  • Understanding Body Language
  • How to Read Body Language
  • How to Project Positive Body Language
  • Reflection
Topic 8
Influencing Skills
  • by Building Rapport
  • Bridging the Gap
    • Watching and Listening
    • Ten Steps to Effective Listening
    • Matching and Mirroring
    • Pacing and Leading
    • Putting it all Together
  • Reflection
Topic 9
Asking Good Questions
  • Questioning Techniques
  • Questioning Styles
  • Reflection
Topic 10
Choosing Activities
  • Questioning Techniques
  • Questioning Styles
  • Reflection
Topic 11
Delivery Tips and Tricks to engage the Group
  • Build Presentation Mechanics
  • Training Aids
  • Visual Aids
    • Using PowerPoint Effectively
    • Using Whiteboards
    • Using Flip Charts
    • Using Video
  • Kinaesthetically
    • Use Props
    • Use Music
  • Delivery Tips
  • Reflection
Topic 12
Providing Encouragement and People Management Strategies
  • Build Presentation Mechanics
  • Training Aids
  • Visual Aids
    • Using PowerPoint Effectively
    • Using Whiteboards
    • Using Flip Charts
    • Using Video
  • Kinaesthetically
    • Use Props
    • Use Music
  • Delivery Tips:
  • Reflection
Topic 13
  • Create an Action Plan
  • Accountability = Action

We’ll focus on what matters most to you and tailor to your context

Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Not exactly what you needed? Try other courses in the Training, Facilitation & Presentation Courses Category