Coaching and mentoring ensure the continual and faster transfer of knowledge, skills and other best practices to the younger, less experienced employees. The Coaching and Mentoring Training course provides managers, supervisors and those who teach and guide their people in performing their jobs with effective coaching and mentoring skills.

After completing the Coaching and Mentoring training course, you will have learned: to use the G.R.O.W, (Goal, Reality, Obstacles, Options Way Forward) and S.M.A.R.T. (Specific, Measurable, Attainable, Relevant, Time-bound) models or processes for planning, goal setting and problem solving, how to develop trust among employees, the effective way of monitoring and giving feedback and much more.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes
Coaching and Mentoring Training Course

By the end of this course, participants will:

  • Define coaching, mentoring and the G.R.O.W. model
  • Set appropriate, effective goals using the S.M.A.R.T. technique of goal setting
  • Learn how to define the current state or reality of an employee's situation
  • Define options for one's employee and create actionable steps toward a preliminary plan
  • Learn how to develop a finalized plan and motivate an employee to accomplishment
  • Identify the benefits of building & fostering trust with employees
  • Master giving effective feedback while maintaining trust
  • Identify & overcome common obstacles that are holding employees back
  • Learn to identify when coaching an employee is at an end
  • Learn to transition an employee to other opportunities for growth
Duration: 1.0 day course



Reviews

Coaching and Mentoring Training Course Reviews:

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."


"I am able to understand the difference between Mentoring and Coaching now. Am able to understand myself better after attending this workshop in terms of communicating skills."

Early Intervention Center




Course Outline
Coaching and Mentoring Training Course

Download Coaching and Mentoring Training Course Outline

Foreword:

In today’s environment of changing technology and evolving organizations, coaching can create a strong competitive advantage. It provides continuous learning and develops people to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource people for the long-term benefit of the organization.

About 6 out of 10 (59%) organizations currently offer coaching or other developmental counseling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organizations said they plan to offer such coaching within the next year.

Productivity happens when managers can develop strong relationships with their employees. Executive coaching builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program will help you turn performance management into a collaborative process that benefits everyone.

Coaching and Mentoring Training Course - Lesson 1
Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Coaching and Mentoring Training Course - Lesson 2
The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Coaching and Mentoring Training Course - Lesson 3
Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Coaching and Mentoring Training Course - Lesson 4
Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
Coaching and Mentoring Training Course - Lesson 5
Understanding the Reality
  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past
Coaching and Mentoring Training Course - Lesson 6
Overcoming Roadblocks
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
Coaching and Mentoring Training Course - Lesson 7
Developing Options
  • Identifying Paths
  • Choosing your Final Approach
  • Structuring a Plan
Coaching and Mentoring Training Course - Lesson 8
Reaching the End
  • How to know when you've Achieved Success
  • Transitioning the Coachee
  • Wrapping it all up
Coaching and Mentoring Training Course - Lesson 9
Wrapping it all Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Coaching and Mentoring Training Course - Lesson 10
How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
 

Client Site Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Not exactly what you needed? Try other courses in the Human Resources Courses Category


Coaching and Mentoring Training
5.00 out of 5 from 5 responses
 
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