Diversity in the workplace results from the differences in cultural background, age, educational status and a wide range of other factors found in your workforce. The Workplace Diversity Training Course provides you with the skills to successfully manage their varied perspectives and ideas into positive interactions and create better performances in the workplace.
The Workplace Diversity Course by PD Training covers the following: what is diversity, reasons for and consequences of diversity in the workplace, how to deal with discrimination and other barriers to successful diversity management, effective listening and questioning techniques, dealing with diversity-related complaints, the appropriate verbal and non-verbal communications and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
|Course name||Length||Outline||Next class|
|Coaching and Mentoring Training||1.0 day course|
|Motivating Employees Training||1.0 day course|
|Workplace Diversity Training||1.0 day course|
|Foundation Skills for New HR Officers Training||1.0 day course|
|Implementing Mentoring Programs Training||1.0 day course|
|Mentoring Training||1.0 day course|
|Business Succession Planning Training||1.0 day course|
|Leveraging the Generation Gap Training||1.0 day course|
|Knowledge Management (KM) Training||1.0 day course|
|Measuring Results from Training||1.0 day course|
|Employee Engagement Training||1.0 day course|
|Performance Management and Appraisals Training||1.0 day course|
|Recruitment and Selection Training||1.0 day course|
|Employee Onboarding Training||1.0 day course|
|Giving Constructive Feedback Training||0.5 day course|
|Behavioral Interview Techniques Training||0.5 day course|
|Delivering Constructive Criticism Training||1.0 day course|
|Hiring Strategies Training||1.0 day course|
|Business Ethics Training||1.0 day course|
By the end of this training course, participants will:
"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."
"This was one of the best trainings that I have every attended. The information I learned will not only help me with my professional career but will help me deal with people in a diverse setting in my personal life. I would recommend this training to anyone and may look into taking private courses."
"I thought that the trainer was well rounded on information shared. She had the ability to adapt to the environment situations that dealt with our particular situations. She kept everyone involved therefor making it interesting for the entire presentation."
As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.
Workplace Diversity Training Course - Lesson 1
Workplace Diversity Training Course - Lesson 2
Workplace Diversity Training Course - Lesson 3
Workplace Diversity Training Course - Lesson 4
Breaking Down the Barriers
Workplace Diversity Training Course - Lesson 5
Verbal Communication Skills
Workplace Diversity Training Course - Lesson 6
Non-Verbal Communication Skills
Workplace Diversity Training Course - Lesson 7
Workplace Diversity Training Course - Lesson 8
Coping with Discrimination
Workplace Diversity Training Course - Lesson 9
Dealing with Diversity Complaints as a Person
Workplace Diversity Training Course - Lesson 10
Dealing with Diversity Complaints as a Manager
Workplace Diversity Training Course - Lesson 11
Dealing with Diversity Complaints as an Organisation
Workplace Diversity Training Course - Lesson 12
We're flexible and will always work with you to get the best outcome and learner experience.
Let's discuss the best option for you, and how to get maximise outcomes in the shortest amount of time.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Pre course activity & chat with the trainer about personal learning goals
At the course conclusion participants are encouraged to add an action plan and select an accountability buddy
We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)
All made easy via our orgmenta participant app
Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.
When you choose this option, we provide your nominated Learning Champions with a 90-minute session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.
Make it Stick packs are available for all PDT Signature Series courses.
Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.
Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.
Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.
The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.
The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.
We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.
The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.
The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.
REACH to my Team Visualizer / Reminder guidelines for use
REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.
When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.
Are they the Advisor focused on detail and doing?
or a Coach focused on People and Action?
This brings a whole new level of empathy building and appreciation for the strength of thinking differently.
After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.
Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:
Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.
Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.Download REACH Cubes Activity File
Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.
The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.
These work well after training when stuck to people’s monitors or workstations.View all of the REACH Training and reinforcement products Here