By learning the skills required to manage people from different generational backgrounds, you will gain an opportunity to access a wide variety of ideas and skillsets from each group and take advantage of your organization’s diversity.
This course covers the following topics: the history behind generation gaps, the different generations (traditionalists, baby boomers, Generation X’ers & Generation Y’ers) and their differences and common grounds, conflict management between generations, how to leverage the strengths of each generation and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
|Course name||Length||Outline||Next class|
|Coaching and Mentoring Training||1.0 day course||View schedule|
|Motivating Employees Training||1.0 day course||View schedule|
|Workplace Diversity Training||1.0 day course||View schedule|
|Foundation Skills for New HR Officers Training||1.0 day course||View schedule|
|Implementing Mentoring Programs Training||1.0 day course||View schedule|
|Mentoring Training||1.0 day course||View schedule|
|Business Succession Planning Training||1.0 day course||View schedule|
|Leveraging the Generation Gap Training||1.0 day course||View schedule|
|Knowledge Management (KM) Training||1.0 day course||View schedule|
|Measuring Results from Training||1.0 day course||View schedule|
|Employee Engagement Training||1.0 day course||View schedule|
|Performance Management and Appraisals Training||1.0 day course||View schedule|
|Recruitment and Selection Training||1.0 day course||View schedule|
|Employee Onboarding Training||1.0 day course||View schedule|
|Giving Constructive Feedback Training||0.5 day course||View schedule|
|Behavioral Interview Techniques Training||0.5 day course||View schedule|
|Delivering Constructive Criticism Training||1.0 day course||View schedule|
|Hiring Strategies Training||1.0 day course||View schedule|
|Business Ethics Training||1.0 day course||View schedule|
By the end of this course, participants will be able to:
"Was a very interesting and well-presented course. Gave me good grounding for the topic and a range of things to think about."
"Everyone really enjoyed the training course. Jessica (trainer) was great. This wasn't like your normal training, more relaxed and people participated more - would definitely book her again."
"Overall, the knowledge and enthusiasm of Sheryl was excellent - she engaged staff constructively and all parts of this course were useful to me in understanding the individuals that I work with."
Sandpoint Captital Advisors
Research indicates that people communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This 'Generations Gap Training Course' will help you to understand the various generations present at work, understand what motivates them, and also learn how to collaborate and work with them.
Generation Y's (millennial)
Finding Common Ground
Conflict Management (1)
Conflict Management (2)
The Power of 4
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.