Leveraging the Generation Gap Training Course

By learning the skills required to manage people from different generational backgrounds, you will gain an opportunity to access a wide variety of ideas and skillsets from each group and take advantage of your organization’s diversity.

This course covers the following topics: the history behind generation gaps, the different generations (traditionalists, baby boomers, Generation X’ers & Generation Y’ers) and their differences and common grounds, conflict management between generations, how to leverage the strengths of each generation and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Learning Outcomes
Course Outline
Client Site
Training
  • Learning Outcomes - Leveraging the Generation Gap Training Course

    By the end of this course, participants will be able to:

    • Examine the history behind generation gaps
    • Learn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)
    • Determine the differences between each generation
    • Find common ground among the different generations
    • Master conflict management between generations
    • Leverage the strengths of each generation in the workplace
    Duration: 1 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Leveraging the Generation Gap Training Course Reviews:

    "Was a very interesting and well-presented course. Gave me good grounding for the topic and a range of things to think about."


    "Everyone really enjoyed the training course. Jessica (trainer) was great. This wasn't like your normal training, more relaxed and people participated more - would definitely book her again."


    "Overall, the knowledge and enthusiasm of Sheryl was excellent - she engaged staff constructively and all parts of this course were useful to me in understanding the individuals that I work with."

    Sandpoint Captital Advisors




  • Course Outline - Leveraging the Generation Gap Training Course

    Download Leveraging the Generation Gap Training Course Outline

    Foreword:

    Research indicates that people communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons.

    While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

    This 'Generations Gap Training Course' will help you to understand the various generations present at work, understand what motivates them, and also learn how to collaborate and work with them.

    Leveraging the Generation Gap Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Leveraging the Generation Gap Training Course - Lesson 2
    Context
    • What Generations Exist In The Workplace
    • What Defines A Generation
    • What This Means In Our Workplace
    Leveraging the Generation Gap Training Course - Lesson 3
    Traditionalist
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 4
    Baby Boomers
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 5
    Generation X's
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 6
    Generation Y's (millennial)
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 7
    Background
    • Attitude
    • Working Style
    • Life Experience
    Leveraging the Generation Gap Training Course - Lesson 8
    Finding Common Ground
    • Adopting A Communication Style
    • Creating An Affinity Group
    • Sharing Knowledge
    Leveraging the Generation Gap Training Course - Lesson 9
    Conflict Management (1)
    • Younger Bosses Managing Older Workers
    • Avoid Turnovers With A Retention Plan
    • Breaking Down The Stereotypes
    Leveraging the Generation Gap Training Course - Lesson 10
    Conflict Management (2)
    • Embrace The Hot Zone
    • Treat Each Other As A Peer
    • Create A Succession Plan
    Leveraging the Generation Gap Training Course - Lesson 11
    The Power of 4
    • Benefits Of Generation Gaps
    • How To Learn From Each Other
    • Embracing The Unfamiliar
    Leveraging the Generation Gap Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Action Plans and Evaluations

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
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