By learning the skills required to manage people from different generational backgrounds, you will gain an opportunity to access a wide variety of ideas and skillsets from each group and take advantage of your organization’s diversity.

This course covers the following topics: the history behind generation gaps, the different generations (traditionalists, baby boomers, Generation X’ers & Generation Y’ers) and their differences and common grounds, conflict management between generations, how to leverage the strengths of each generation and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes

By the end of this course, participants will be able to:

  • Examine the history behind generation gaps
  • Learn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)
  • Determine the differences between each generation
  • Find common ground among the different generations
  • Master conflict management between generations
  • Leverage the strengths of each generation in the workplace

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

"Was a very interesting and well-presented course. Gave me good grounding for the topic and a range of things to think about."


"Everyone really enjoyed the training course. Jessica (trainer) was great. This wasn't like your normal training, more relaxed and people participated more - would definitely book her again."


"Overall, the knowledge and enthusiasm of Sheryl was excellent - she engaged staff constructively and all parts of this course were useful to me in understanding the individuals that I work with."

Sandpoint Captital Advisors

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Leveraging the Generation Gap Training Now

Research indicates that people communicate based on their generational backgrounds. Each generation has distinct attitudes, behaviors, expectations, habits and motivational buttons.

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

This 'Generations Gap Training Course' will help you to understand the various generations present at work, understand what motivates them, and also learn how to collaborate and work with them.

Course Outline for Leveraging the Generation Gap Training

After completing this course, participants will have learned to:

Topic 1

Getting Started

  • Workshop Objectives

Topic 2

Context

  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace

Topic 3

Traditionalist

  • Their Background
  • Their Characters
  • Their Working Style

Topic 4

Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style

Topic 5

Generation X's

  • Their Background
  • Their Characters
  • Their Working Style

Topic 6

Generation Y's (millennial)

  • Their Background
  • Their Characters
  • Their Working Style

Topic 7

Background

  • Attitude
  • Working Style
  • Life Experience

Topic 8

Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge

Topic 9

Conflict Management (1)

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes

Topic 10

Conflict Management (2)

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan

Topic 11

The Power of 4

  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar

Topic 12

Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

4.8/5

from 6 responses
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Leveraging the Generation Gap Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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