The Advanced Skills for Elite Administrative and Executive Assistants training course teaches you how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.
After completing this course, you will have learned the following: how to develop and enhance your social intelligence and flexibility to adapt to the superior’s working style, the capability to represent your manager if necessary, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality.
This course teaches how to take initiative when required and active listen to effectively communicate and handle challenging situations. You will learn the importance of office and people management, will gain proficiency in social media management and much more.
This comprehensive and valuable training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
Foundation Skills for Elite Administrative and Executive Assistants Training Course
| Course name | Length | Outline | Next class |
|---|---|---|---|
| Business Etiquette & Professional Conduct Training | 1.0 day course | View schedule | |
| Meeting Management Training | 1.0 day course | View schedule | |
| Personal Productivity Training | 1.0 day course | View schedule | |
| Professional Telephone Skills Training | 1.0 day course | View schedule | |
| Time Management Training | 1.0 day course | View schedule | |
| Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course | 1.0 day course | View schedule | |
| Minute Taking Training | 1.0 day course | View schedule | |
| Computer Basics Foundation Training | 1.0 day course | View schedule | |
| Advanced Skills for Elite Administrative and Executive Assistants Training | 1.0 day course | View schedule |
After completing this course, participants will have learned to:
Awesome session today. Inspiring and had a lot to take home. The information supplied was great and in-depth. It tied the activities all together. The whole concept of the course is eye opening and have increased my self-awareness.
During this course, participants engage in learning in theory and practice the duties of an administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.
The course involves the development of skills and knowledge that the job of an administrative assistant demands. These include developing social intelligence, flexibility, management skills, people management skills and prioritizing tasks.
People also viewed: Foundation Skills for Elite Administrative and Executive Assistants Training Course
See the Live Online tab for the course outline for the live online course
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Topic 1
The Advanced Elite PA and EA
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Topic 2
Working with your Manager
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Topic 3
Handling Difficult and Demanding People in the workplace
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Topic 4
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
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Topic 5
Managing the Office
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Topic 6
Social Media Management
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Topic 7
Work – Life Balance
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Topic 8
Reflections
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
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Topic 1
Working with your Manager
|
Topic 2
Handling Difficult and Demanding People in the workplace
|
|
Topic 3
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
|
Topic 4
Work – Life Balance
|
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
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At your workplace
In our Training Rooms
In our Online Training Room
