Foundation Skills for Elite Administrative and Executive Assistants Training Course

The Foundation Skills for Elite PA's and Executive Assistants Training is the first of the two-part training course designed to help aspiring PA’s and Executive Assistants acquire and develop the various basic skills required for that position.

After completing this course, you will have learned to: become highly organized and proactive, use your resources efficiently, use the techniques for effective verbal and nonverbal communication, manage your time more effectively & strategically, skilfully collaborate with others and much more. You can add more skills by taking the Advanced Skills for PA's and Executive Assistants Training Course.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

 

Advanced Skills for Elite Administrative and Executive Assistants Training Course

Learning Outcomes
Course Outline
Client Site
Training
  • Learning Outcomes - Foundation Skills for Elite Administrative and Executive Assistants Training Course

    By the end of this course, participants will:

    • Become highly organized using smart, efficient systems
    • Manage time more effectively and strategically
    • Master prioritization of time, complete all important tasks and help their manager do the same
    • Learn highly effective verbal and nonverbal communication techniques
    • Empower themselves and become more proactive
    • Deal more effectively with their manager
    • Learn to take care of themselves and recognize the importance of doing so
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience

    ×

    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.

    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Foundation Skills for Elite Administrative and Executive Assistants Training Course Reviews:

    I found it very refreshing not to do another personality type course on leadership, but more about applying the leadership style to the staff member's developmental stage. Great delivery, lots of hands on and lots of involving staff. I got my staff to do stuff they don't like doing which was really good!




  • Course Outline - Foundation Skills for Elite Administrative and Executive Assistants Training Course

    Download Foundation Skills for Elite Administrative and Executive Assistants Training Course Outline

    Foreword:

    An administrative assistant is required to have various skills such as communication, management and organizational skills. An efficient executive assistant must plan, execute and manage both people and tasks.

    The PD Training Foundation Skills for Elite Administrative and Executive Assistants Training Course provides learning and practice in various skills such as the use of non-verbal and verbal communication, organizing skills, planning meetings, conflict resolution, management of time, and more. The development of these skills empowers administrative assistants and executive assistants to efficiently fulfill any task given.

    Advanced Skills for Elite Administrative and Executive Assistants Training Course

    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 1
    The Effective PA
    • Welcome
    • The skills and attributes of an effective PA/EA
    • Role Defined
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 2
    Your winning style and how best to communicate with your Manager
    • Step 1: LDP Review – Communication Evolution Tool
      • Understanding the Counsellor
      • Understanding the Coach
      • Understanding the Driver
      • Understanding the Advisor
    • Step 2: Adapt your Approach to be effective
      • Do’s and Don’ts when interacting with the Counsellor
      • Planning my future Communication strategies with “Counsellor’s”
      • Do’s and Don’ts when interacting with the Coach
      • Planning my future Communication strategies with “Coach’s”
      • Do’s and Don’ts when interacting with the Driver
      • Planning my future Communication strategies with “Driver’s”
      • Do’s and Don’ts when interacting with the Advisor
      • Planning my future Communication strategies with “Advisor’s”
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 3
    Set up for Success
    • Your Web of Influence
    • Key Personnel in Depth Template
    • Management (PIT) Personal Information Template
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 4
    Working in Sync
    • Email Management
    • Email Etiquette
    • Create the email however direct replies to someone else
    • Manage your inbox
    • Follow the READ principle and stay on top of your email
    • Manage your inbox with Flags and Rules
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 5
    Time Management
    • Block out times for your Manager
    • Organised Review and Preparation Times
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 6
    Prioritisation to keep you on Track
    • That’s a WRAP – getting it all done on time
    • WRAP Technique
    • Ranking Priorities
    • Anticipating Time for Tasks – using PERT
    • Beyond Goal Setting
    • The SMARTR Framework
    • Writing SMARTR Goals -- Template
    • SMARTR Goal Template
    • Additional Tips
    • Goals Deconstructed
    • Reconstruct your SMART goal
    • Reflection
    Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 7
    Meetings to run without a Hitch!
  • Meeting Checklist
  • Meeting Checklist Template
  • Agenda Creation
  • Meeting Agenda Template
  • Keep the meeting on time - planned time interrupters
  • Minute Taking that you can understand
  • Composing your Minutes
  • What can you do to help yourself?
  • Reflection
  • Foundation Skills for Elite Administrative and Executive Assistants Training Course - Lesson 8
    Reflections
    • Create an Action Plan
    • Accountability = Action

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Administration Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2018 Professional Development Training USA Inc.