The Emotional Intelligence (EQ) For Professionals training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace, and much more.

This comprehensive course by PD Training is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

 

Your Learning Outcomes
Emotional Intelligence (EQ) for Professionals Training Course

By the end of this course, participants will:

  • Define Emotional Intelligence (EQ)
  • Identify the benefits of emotional intelligence
  • Learn the four core skills required to practice emotional intelligence
  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy
  • Successfully communicate with others non-verbally
  • Verbally communicate with others
  • Interpret and manage your emotions
  • Master tools to regulate and gain control of one’s own emotions
  • Articulate your emotions using the right language
  • Balance optimism and pessimism
  • Effectively impact others
  • Relate emotional intelligence to the workplace
  • Use the concepts and techniques in the workplace
Duration: 1.0 day course



Reviews

Emotional Intelligence (EQ) for Professionals Training Course Reviews:

"Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives."

 

"I found the EQ course beneficial for my particular circumstances, it also gave me the tools required to build better relationships."

 

"I really liked how scientific it was. I have read about similar ways of thinking, but I really liked the analytical way this information was presented."

ADP Totalsource

 

"We had Bill into our office, he assimilated immediately and did an excellent job. There was a lot of applicable learning we all took away from the training."

"Bill did great job of tying back the subject matter back to our specific roles in HR for our team as well as our roles with the staff we support across the organization."

"The trainer was fantastic. He really allowed our group to be open and share. He facilitated a great learning environment and added value to the day."

JCC Chicago

 

Centers for Disease Control and Prevention logo
Matt did an excellent job - we made changes in course material and he was very flexible and responsive. He clearly tied the material to our roles and functions. well Done!
Centers for Disease Control and Prevention
American Airlines logo
Marilyn was very knowledgeable on the topic and did an excellent job teaching. I would definitely take a class from her again!
American Airlines
Coca Cola logo
All of the content was good and beneficial to me.
Coca Cola
Siemens logo
The instructor was really friendly and knowledgeable, I had a really good time in the training, it will help me to do my job better
Siemens
Abbott logo
The training was absolutely helpful to all of us. It was a fun and we learned a lot of important details that can be applied to our daily task.
Abbott
Boeing logo
The activities really help to set the stage for the activities. The students all worked together and made the class fun with the instructor. I found the class very enjoyable.
Boeing
Defense Acquisition University logo
The instructor was great, knowledgeable and very engaging. Would love to take more courses that she teaches.
Defense Acquisition University
National Park Service logo
The trainer was excellent at keeping students engaged through the 2 day session. I would suggest adding some additional exercises or group activities that underscore certain learning objectives. Overall, the course provided a good refresher.
National Park Service



Course Outline
Emotional Intelligence (EQ) for Professionals Training Course

Download Emotional Intelligence (EQ) For Professionals Training Course Outline

Foreword:

Healthy emotions + Clear thinking + Appropriate action = High EQ

Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals and adjust your communications accordingly.

This one day training course is useful for anyone who leads or works with other people, no matter the size of the organization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy. It will also include interpersonal skills.

Participants will learn to develop and implement these competencies to enhance their relationships in work and in life by increasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responses to particular situations.

Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
EQ - A Passing Fad?
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
I Feel therefore I Am
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
The Emotions of Others
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
Emotions @ Work
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
The Dark side
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
Leading and Emotions
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
Reflections
  • Create an Action Plan
  • Accountability = Action
  • References

Client Site Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Emotional Intelligence (EQ) for Professionals Training Course

Details:

  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money Icon

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

No classes scheduled at the moment. Please call PD Training at 855-334-6700 to discuss your training requirements.

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Personal Development Courses Category

 
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