Active listening is the key to effective communication as it requires a real two-way exchange of information between two or more people. It helps in gaining better understanding, giving better responses and building rapport that will help you in making better decisions and judgments. Learn how you can develop your active listening skills by attending PD Training’s Active Listening Training Course.
This course covers the following: what active listening is, the differences between 'hearing' and 'listening', how to develop the ability to actively listen, how your emotions affect the ability to listen and communicate, the importance of active listening for a productive brainstorming and much more. Additionally, this course touches on body language as well as specific types of questioning techniques. After learning and implementing these active listening techniques taught in this course, you will become a more effective communicator and experience better results in your relationships at the workplace.
This comprehensive training course is now available across the United States, including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
Looking for a 3-hour Live Online version of the course? Click Here to View Our 3-Hour Virtual Active Listening Training Courses
By the end of this training course, participants will:
The tools and interchange of what a "true conversation" is between listener and talker was huge! I am so very much self aware now and confident in how to effectively be a thoughtful and intentional listener.
Very useful training and we took away a lot of insight to be better listeners.
The presenter was excellent. Her attention to each participants' aims of the workshop were attended to very well. She directed the training to specific modules which were helpful to particular participants and skimmed over modules that were not as applicable to us. I appreciated her style of teaching and presenting and would recommend her as a trainer to other people.
The training pointed out things we take for granted that affect our effective listening skills.
Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives.
Effective listening is actively absorbing the information shared with you by a speaker and showing that you are listening and interested in the conversation. Active listening also helps you to provide appropriate feedback to the speaker so that s/he knows that the message was well received.
This fun and interactive Active Listening Skills Training Program provides practical skills and knowledge that will transform your personal and professional interactions, and lead to more rewarding and meaningful communications.
See the Live Online tab for the course outline for the live online course
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Topic 1
Getting Started
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Topic 2
How Well Do You Actively Listen?
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Topic 3
What Affects Listening?
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Topic 4
Determine Your Communication Behaviours
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Topic 5
Verbal Communication Skills
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Topic 6
High Emotion - Low Intelligence
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Topic 7
Tips and Tricks to Manage a Brainstorming Environment
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Topic 8
Wrapping Up
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Download Live Online Course Outline (PDF)
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Topic 1
Getting Started
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Topic 2
How Well Do You Actively Listen?
|
|
Topic 3
What Affects Listening?
|
Topic 4
Determine Your Communication Behaviours
|
|
Topic 5
Verbal Communication Skills
|
Topic 6
High Emotion - Low Intelligence
|
|
Topic 7
Tips and Tricks to Manage a Brainstorming Environment
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Topic 8
Wrapping Up
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To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience and 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
100% Transfer Policy
If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.
Refresher Course $0
Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.
Multi-modal Reinforcement
Support, reinforcement & extension eLearning and videos in the App.
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In our Online Training Room
