Active listening is the key to effective communication as it requires a real two-way exchange of information between two or more people. It helps in gaining better understanding, giving better responses and building rapport that will help you in making better decisions and judgments. Learn how you can develop your active listening skills by attending PD Training’s Active Listening Training Course.

This course covers the following: what active listening is, the differences between 'hearing' and 'listening', how to develop the ability to actively listen, how your emotions affect the ability to listen and communicate, the importance of active listening for a productive brainstorming and much more. Additionally, this course touches on body language as well as specific types of questioning techniques. After learning and implementing these active listening techniques taught in this course, you will become a more effective communicator and experience better results in your relationships at the workplace.

This comprehensive training course is now available across the United States, including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Looking for a 3-hour Live Online version of the course? Click Here to View Our 3-Hour Virtual Active Listening Training Courses

Your Learning Outcomes

By the end of this training course, participants will:

• Test your ability to actively listen
• Identify the difference between ‘hearing’ and ‘listening’
• Determine active listening principles
• Identify your own communication behaviors
• Understand how your emotions affect the ability to listen and communicate
• Understand the use of ‘minimal encouragers’
• Learn to paraphrase and restate for clarification
• Practice active listening skills
• Manage an encouraging and productive brainstorming environment