Communicating Across Cultures Training

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Globalization and technology have allowed the integration of people from different cultures to work together. The Communicating Across Cultures Training Course teaches you how to overcome the potential cultural barriers and get your message across clearly and correctly. This course is for individuals who require cross-cultural communication skills to increase their effectiveness in a global marketplace.

This training course teaches you the following: how to recognize key cultural differences within business protocol, strategies for conducting successful multicultural negotiations, how to analyze and resolve cross-cultural issues, how to become an effective global communicator, how to create high-performing multi-cultural teams and much more.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes

By the end of this training course, participants will:

  • Examine cultural diversity
  • Identify methods of communicating effectively and appropriately with people from different cultures
  • Describe cultural differences in business protocol
  • Identify methods for creating high-performing, cross-cultural teams
  • Describe strategies for conducting successful multicultural negotiations
  • Explore ways of effectively resolving conflict in other cultures

4.8/5

from 48 responses
Download PDF Outline Duration: 0.5 Days
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I found the course beneficial for my particular circumstances, it also gave me the tools required to build better relationships.

Awesome session today. Inspiring and had a lot to take home. The information supplied was great and in-depth. It tied the activities all together. The whole concept of the course is eye opening and have increased my self-awareness.

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

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Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Communicating Across Cultures Training Now

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Most attitudes and behaviors are conditioned by culture—values, assumptions and perceptions that are instilled early in life and are expressed in the way we behave and interact. As these differences are deep and intuitive, they can easily lead to misunderstandings and miscommunication.

Nowhere can this be more detrimental than in an international/multicultural workplace, where misunderstandings based on culture can make or break lucrative business deals, international mergers, and any other kind of cross-cultural relationship beneficial for personal and professional growth.

During this training course, participants will develop an increased awareness of the skills necessary to develop cross-cultural interaction, including building personal credibility, delivering positive and negative feedback, improving listening skills, dealing with difficult people, handling negative situations, overcoming objections, and more.

Course Outline for Communicating Across Cultures Training

After completing this course, participants will have learned to:

Topic 1

Introduction

  • Course Objectives

Topic 2

TOPIC A - Recognize Cultural Differences

  • Role of Status in Different Cultures
  • The Role of the Individual
  • High-Context and Low-Context Cultures
  • How to Recognize Cultural Differences
  • Discovery Activity 1-1 Respecting Differences in Status
  • Discovery Activity 1-2 Respecting Differences in Status
  • TOPIC B – Communicate in Other Cultures
    • The Role of English in Business Relations
    • Discovery Activity 1-3 Communicating in Other Cultures
    • Discovery Activity 1-4 Communicating in Other Cultures
  • TOPIC C – Follow Business Protocol in Other Cultures
    • Role of the Translator
    • Time Expectations
    • How to Follow Business Protocol in Other Cultures
    • Discovery Activity 1-5 Following Business Protocol in Other Cultures
    • Discovery Activity 1-6 Following Business Protocol in Other Cultures
  • TOPIC D – The Written Laws and the Unwritten Laws
    • Getting to Know Legal and Social Laws
    • Learning their Greetings and Partings
    • Taking Hints from Nonverbal Communication
    • Cultural Diversity within a Country
    • Physical Contact
    • Lesson 1 Follow–up

    • Topic 3

    TOPIC A - Work in Teams in Other Cultures

    • Decision Making
    • Discovery Activity 2-1 – Working in Teams in Other Cultures
    • Discovery Activity 2-2 Working with Teams in Other Cultures
  • TOPIC B – Negotiate in Other Cultures
    • Types of Negotiation
    • Discovery Activity 2-3 – Negotiating in Other Cultures
    • Discovery Activity 2-4 – Negotiating in Other Cultures
  • TOPIC C – Resolve Conflict in Other Cultures
    • How to Resolve Conflict in Other Cultures
    • Discovery Activity 2-5 Resolving Conflict in Other Cultures
    • Discovery Activity 2-6 Resolving Conflict in Other Cultures
  • TOPIC D – Uses of Small Talk in a Multicultural Setting
    • Exploring a Culture through Arts and Sciences
    • Small Talk for Establishing Relationships
    • Use of Small Talk for Establishing Relationships
    • Small Talk for Gaining Comfort Level
  • Course Wrap–Up
    •  

    4.8/5

    from 48 responses
    Download PDF Outline Duration: 0.5 Days

    Plus you’ll also receive:

    shield

    Money Back
    Guarantee

    If you’re not happy with the outcomes from
    the course we offer a money back guarantee

    profiles

    REACH
    Profiles

    For every participant
    valued at $199 each

    sick

    Sick Day
    Safety Net

    No one left behind
    with our 1/2 price re-run promise

    dashboard

    Development
    Dashboard

    12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

    Learn Communicating Across Cultures Training Now

    Register Now Group Booking Quote

    We create training that meets your needs.

    1-hour Motivator

    3-hour Power Sessions

    Full Day Training

    Conferences & Summits

    • OFFSITE
    • AT YOUR WORKPLACE
    • ONLINE

    We’ll make things easier so you can focus on adding more value

    We take care of all of the details, so you don’t have to:

    • Invite people to
      training
    • Sign
      In Sheet
    • Generate Branded
      Course Flyers
    • PDF’S of
      Certificates
    • Collects and
      Reports Feedback
    • Complete Results
      Dashboard

    What are people going to do differently?

    At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

    In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

    My Action Plan

    Want to get clear on impacts and measure success? We support you.

    Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

    Do you already have a training management system and wish they were automatically up to date?

    It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

    More than just a training provider - we are your learning and development partner.

    We look forward to working with you, talk to one of our friendly expert consultants today.
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    Outstanding learning that people can do in the flow of work

    • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
    • Rigourous review process
    • Only $11.00 per course per person per year
    • Or get the $110.00 bundle and save
    Purchase the microlearning bundle

    Asking Questions

    The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

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