Communicating Across Cultures Training Course

Globalization and technology have allowed the integration of people from different cultures to work together. The Communicating Across Cultures Training Course teaches you how to overcome the potential cultural barriers and get your message across clearly and correctly. This course is for individuals who require cross-cultural communication skills to increase their effectiveness in a global marketplace.

This training course teaches you the following: how to recognize key cultural differences within business protocol, strategies for conducting successful multicultural negotiations, how to analyze and resolve cross-cultural issues, how to become an effective global communicator, how to create high-performing multi-cultural teams and much more.

This comprehensive training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Learning Outcomes
Course Outline
Client Site
Training
  • Learning Outcomes - Communicating Across Cultures Training Course

    By the end of this training course, participants will:

    • Examine cultural diversity
    • Identify methods of communicating effectively and appropriately with people from different cultures
    • Describe cultural differences in business protocol
    • Identify methods for creating high-performing, cross-cultural teams
    • Describe strategies for conducting successful multicultural negotiations
    • Explore ways of effectively resolving conflict in other cultures
    Duration: 0.5 day course
    PD Training customer feedback infographic with average of 9 out of 10



    Reviews

    Communicating Across Cultures Training Course Reviews:

    I found the course beneficial for my particular circumstances, it also gave me the tools required to build better relationships.

    Awesome session today. Inspiring and had a lot to take home. The information supplied was great and in-depth. It tied the activities all together. The whole concept of the course is eye opening and have increased my self-awareness.




  • Course Outline - Communicating Across Cultures Training Course

    Download Communicating Across Cultures Training Course Outline

    Foreword:

    Most attitudes and behaviors are conditioned by culture—values, assumptions and perceptions that are instilled early in life and are expressed in the way we behave and interact. As these differences are deep and intuitive, they can easily lead to misunderstandings and miscommunication.

    Nowhere can this be more detrimental than in an international/multicultural workplace, where misunderstandings based on culture can make or break lucrative business deals, international mergers, and any other kind of cross-cultural relationship beneficial for personal and professional growth.

    During this training course, participants will develop an increased awareness of the skills necessary to develop cross-cultural interaction, including building personal credibility, delivering positive and negative feedback, improving listening skills, dealing with difficult people, handling negative situations, overcoming objections, and more.

    Communicating Across Cultures Training Course - Lesson 1
    Introduction
    • Course Objectives
    Communicating Across Cultures Training Course - Lesson 2
    TOPIC A - Recognize Cultural Differences
    • Role of Status in Different Cultures
    • The Role of the Individual
    • High-Context and Low-Context Cultures
    • How to Recognize Cultural Differences
    • Discovery Activity 1-1 Respecting Differences in Status
    • Discovery Activity 1-2 Respecting Differences in Status
  • TOPIC B – Communicate in Other Cultures
    • The Role of English in Business Relations
    • Discovery Activity 1-3 Communicating in Other Cultures
    • Discovery Activity 1-4 Communicating in Other Cultures
  • TOPIC C – Follow Business Protocol in Other Cultures
    • Role of the Translator
    • Time Expectations
    • How to Follow Business Protocol in Other Cultures
    • Discovery Activity 1-5 Following Business Protocol in Other Cultures
    • Discovery Activity 1-6 Following Business Protocol in Other Cultures
  • TOPIC D – The Written Laws and the Unwritten Laws
    • Getting to Know Legal and Social Laws
    • Learning their Greetings and Partings
    • Taking Hints from Nonverbal Communication
    • Cultural Diversity within a Country
    • Physical Contact
    • Lesson 1 Follow–up
  • Communicating Across Cultures Training Course - Lesson 3
    TOPIC A - Work in Teams in Other Cultures
    • Decision Making
    • Discovery Activity 2-1 – Working in Teams in Other Cultures
    • Discovery Activity 2-2 Working with Teams in Other Cultures
  • TOPIC B – Negotiate in Other Cultures
    • Types of Negotiation
    • Discovery Activity 2-3 – Negotiating in Other Cultures
    • Discovery Activity 2-4 – Negotiating in Other Cultures
  • TOPIC C – Resolve Conflict in Other Cultures
    • How to Resolve Conflict in Other Cultures
    • Discovery Activity 2-5 Resolving Conflict in Other Cultures
    • Discovery Activity 2-6 Resolving Conflict in Other Cultures
  • TOPIC D – Uses of Small Talk in a Multicultural Setting
    • Exploring a Culture through Arts and Sciences
    • Small Talk for Establishing Relationships
    • Use of Small Talk for Establishing Relationships
    • Small Talk for Gaining Comfort Level
  • Course Wrap–Up
  •  

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

    Orgmenta app
Not exactly what you needed? Try other courses in the Business Communication Courses Category

 
shadow
Orgmenta logo
Pre-Class Activities | Always Available Courseware | On Demand Support

org' ment vt. sounds like augment

1. to make greater;

2. to increase impact

Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

×
Trusted Supplier
Privacy Policy - Terms & Conditions
© 2013 - 2019 Professional Development Training USA Inc.