Workplace Diversity Training Course
Diversity in the workplace results from the differences in cultural background, age, educational status and a wide range of other factors found in your workforce. The Workplace Diversity Training Course provides you with the skills to successfully manage their varied perspectives and ideas into positive interactions and create better performances in the workplace.
The Workplace Diversity Course by PD Training covers the following: what is diversity, reasons for and consequences of diversity in the workplace, how to deal with discrimination and other barriers to successful diversity management, effective listening and questioning techniques, dealing with diversity-related complaints, the appropriate verbal and non-verbal communications and much more.
This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.
By the end of this training course, participants will:
"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."
"This was one of the best trainings that I have every attended. The information I learned will not only help me with my professional career but will help me deal with people in a diverse setting in my personal life. I would recommend this training to anyone and may look into taking private courses."
"I thought that the trainer was well rounded on information shared. She had the ability to adapt to the environment situations that dealt with our particular situations. She kept everyone involved therefor making it interesting for the entire presentation."
Air General
As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.
See the Live Online tab for the course outline for the live online course
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Topic 1
Getting Started
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Topic 2
Understanding Diversity
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Topic 3
Understanding Stereotypes
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Topic 4
Breaking Down the Barriers
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Topic 5
Verbal Communication Skills
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Topic 6
Non-Verbal Communication Skills
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Topic 7
Being Proactive
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Topic 8
Coping with Discrimination
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Topic 9
Dealing with Diversity Complaints as a Person
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Topic 10
Dealing with Diversity Complaints as a Manager
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Topic 11
Dealing with Diversity Complaints as an Organisation
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Topic 12
Wrapping Up
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When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people connecting online, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
At your workplace
In our Training Rooms
In our Online Training Room
