In the new global economy, it is more important than ever to understand how cultural differences affect communication and perception in the workplace. Improving intercultural communication enhances an organisation's success by bringing together varied perspectives and implementing fresh ideas in the organisation.

In this fascinating Managing Workplace Diversity training course you'll be exposed to a number of key skills including understanding how biases and stereotypes affect our judgment, identifying personal baggage that can affect opinions, ways to discourage discrimination, cultural body language, dealing with complaints and choosing a course of action to be taken and much more!

These courses are facilitated in English, and are open to people from different industries across the United States, Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request. 

These courses are facilitated in English, and are open to people from different industries across New Zealand, Australia,  Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities. Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs. 

This fun, high-energy professional development training course is available in Australia, New Zealand, Singapore, Hong Kong, Malaysia.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Managing Workplace Diversity Training - Online Instructor-led 3hours
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Your Learning Outcomes
Managing Workplace Diversity Training - Online Instructor-led 3hours

After completing this course participants will be able to:

  • Learn about stereotypes & biases, how they develop, and gain insights into one's own perspectives
  • Gain effective strategies for removing barriers to diversity in the workplace
  • Communicate more effectively in a diverse population
  • Learn the importance of non-verbal communication
  • Master ways of encouraging diversity in the workplace while discouraging and preventing discrimination
  • Learn how to respond to personal complaints & develop a support system to manage this resolution process
  • Gain a professional approach to record, analyse and resolve situations involving diversity
  • Learn how to create a mechanism of prevention to reduce negative or discriminating situations and to keep them from repeating
Duration: 3-hour course
Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the Full Catalog




Reviews

"Christine was engaging Course very relevant to what I do professionally."

International Automotive Training Institute (IATI)

More happy clients
 

 

"My favourite part was the group activities."

Workplace Diversity Training

 




Course Outline
Managing Workplace Diversity Training - Online Instructor-led 3hours

Download Managing Workplace Diversity Training - Online Instructor-led 3hours Course Outline

Foreword:

As the world gets smaller, the workforce becomes more mobile and outsourcing becomes more common. The need to understand diversity and to be able to include cultural diversity as part of the work-place culture is becoming increasingly important.

Around the world, we celebrate  and encourage cultural diversity and many organisations are multi-cultural by design. However this diversity can bring with it a series of issues that need to be highlighted and understood, so this course was designed to help organisations create a positive cultural awareness and policy.

Managing Workplace Diversity Training - Online Instructor-led 3hours - Lesson 1
Understanding Stereotypes
  • Stereotypes vs. Biases
  • Identifying Your Baggage
  • Understanding what this Means
Managing Workplace Diversity Training - Online Instructor-led 3hours - Lesson 2
Breaking Down the Barriers
  • Changing your Personal Approach
  • Encouraging Workplace Changes
  • Encouraging Social Changes
Managing Workplace Diversity Training - Online Instructor-led 3hours - Lesson 3
Verbal Communication Skills
  • Listening and Hearing: They aren't the same thing
  • Asking Questions
  • Communicating with Power
Managing Workplace Diversity Training - Online Instructor-led 3hours - Lesson 4
Non-Verbal Communication Skills
  • Body Language
  • The Signals you Send to Others
  • It's not WHAT you say, It's HOW you say it
Managing Workplace Diversity Training - Online Instructor-led 3hours - Lesson 5
Being Proactive
  • Encouraging Diversity in the Workplace
  • Preventing Discrimination
  • Ways to Discourage Discrimination

Client Site Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

We use secure Video Conferencing such as Microsoft Teams or Zoom on request that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Public Class Dates for
Managing Workplace Diversity Training - Online Instructor-led 3hours

Details:

  • Time: 3:00 PM - 10:30 PM PST
  • Small classes, average 5 people, max 16
  • Certificate of Completion (always available in the App)
  • Comprehensive courseware as books (& available in the App)
  • Live online interactive session with an expert trainer

Questions:

Live Online Money

$100 Discount!

Every Live Online Class Booking Entitles
you to a $100 discount on an
in-person public class.
(Discount valid for 18-months)

Instructor Led

Looking for a full-day course in a physical room? Check the calendars in Aus and NZ

Location Date 1 Date 2 Date 3 Date 4
The Cloud
October 11
3-hour course
$297.00
Filling fast
October 25
3-hour course
$297.00
Filling fast
November 8
3-hour course
$297.00
Filling fast
November 22
3-hour course
$297.00
Filling fast

When you book a Public Class with PD Training you can expect:

PDT Activities and discussion

To Be Engaged All Day

Activities and discussion for engaged learning all day.

Real world trainer

An outstanding trainer

On average PDT trainers have 15 years industry experience and 7 years training experience.

Tailored training

Focussed on you

We always tailor activities and scenarios to be relevant to you.

Transfer policy

100% Transfer Policy

If an unforseen event prevents public class attendance, no problem. Transfer to new person, course, date or city.

Refresher course

Refresher Course $0

Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

Confidence of booking

Acclaimed Provider

The confidence of booking with an acclaimed multi national training company.

eLearning and video

Multi-modal Reinforcement

Support, reinforcement & extension eLearning and videos in the App.

Not exactly what you needed? Try other courses in the Live online & Hybrid Courses Category

 
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