Change Management - Managing Your Team Through Change

While many people find it difficult to deal with change in the workplace, the concept of continuous improvement should be embraced and used for the growth of any organisation.  And continuous improvement almost always requires some form of change to internal systems and processes that people have become comfortable with.  An organisation that plans and prepares for change is better able to overcome these challenges and implement improvements as required.

Internal changes should be implemented after the creation of the new strategy or system, however most organisations and/or employees are not prepared for internal changes to policies or external strategies. Hence the requirement for change management training is commonplace in most industries.

The PD Training Change Management Training Course provides participants with training and development in each step of the change process including the planning and preparation stages and the communication and implementation stages. Being prepared for the changes allows your organisation to grow steadily in spite of the potential pushback by staff.  If everyone is included in the change process, the staff will experience much less frustration, stress, attrition, etc.

This practical, professional development training course in Change Management is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Click on the buttons above to register for a public course or to get a free quote for an inhouse/onsite training event delivered at your preferred location.

Your Learning Outcomes

In this course participants will:

  • Learn about effective change management strategies
  • Understand and recognise individual motivators for change and how to use them
  • Recognise that everybody's personal change journey will be different
  • Develop a change management and communications plan
  • Gain skills required to lead a change project, celebrating a successful change and sharing the benefits and results with all staff
  • Master strategies to align people with change, appealing to emotions and fact
  • Understand the importance of resiliency in the context of change
  • Learn to foster resiliency throughout a change project
  • Understand the importance of flexibility and how to foster this strategy throughout a change project
Duration: 1.0 day course


Change Management - Managing Your Team Through Change Reviews:

Troy was flexible and enthusiastic. He delivered the content so that it was relevant and practical to our business. We are all motivated to start implementing these new strategies.

Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course.

Qanta Credit Union logo
I thought the trainer was very good as she kept the course flowing and not get side tracked. 1 day course just enough. She kept making sure that changes were related to our changes which I thought was great.

-Qantas Credit Union

Qantas Credit Union logo
The amount of people participating in this course was good, participants from across the company was great. Good forum for open discussion. Everyone was positive which made it easy for the trainer to delivery.

-Qantas Credit Union

Catholic Homes logo
This is the first course I have attended that has held my attention for the whole time and I was not watching the clock. it was relevant, related to problem solving issues with in the project and a great way to learn concepts as well as demonstrate examples. Our trainer (Karen) was fantastic. really bought the group together and could link her experiences with us. Fantastic. Thank you Karen.

-Catholic Homes

Club Assist logo
He was very good in the way he delivered his message and had excellent communications skills The interactive approach and refreshingly limited amount of PowerPoint slides made for a very enjoyable and knowledge filled day. At no point during the session did I feel bored I wonder what else I could/should be doing. Thank you, there should be more facilitators like Chris.

-Club Assist

Goulburn Valley Medicare logo
A really well run course, very interesting and enjoyable. I learnt a lot. Thank you for a great day. I particularly enjoyed the self-reflective components, which helped us to learn things about ourselves and how we manage change. I think the day also provided an opportunity for us to vent how we are coping with our changes at work. I look forward to reading through the information we learnt and putting it into practice.

-Goulburn Valley Medicare Local

Arrow Energy logo
Paul and the team and the content was very well presented and accommodated our needs- the information will be well used.

-Arrow Energy

QLD Government logo
Derrek encouraged discussion and learning reference around our experience and exposure to change. thank you for the relaxed learning environment. i look forward to more training with your org.

-Public Safety Business Agency

More happy clients

Course Outline
Change Management - Managing Your Team Through Change

Download Change Management - Managing Your Team Through Change Course Outline


Change is a constant in many of our lives. All around us, technologies, processes, people, ideas and methods often change, which affects the way we perform our daily tasks and live our lives. This Change Management workshop will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing staff's reactions to change.


Change Management Training is important in today’s professional world as organisational change is more the norm rather than the exception. More than ever, work roles and organisations are in a state of flux with changes in structure, re-deployment, return to work, redundancy and personal crisis. Hence it is important to understand the change management process and learn some important change management tools.


Change takes place on three different levels:

  • the Individual
  • the Team
  • the Organisation


Organisational change management has to happen at all three levels, as they are directly interrelated.


This Change Management Training Program is geared toward teaching the change management process as well as providing you with some change management tools and principles that can support managers, consultants and other change facilitators to fulfil their mission; to initiate and sustain change/improvement processes.


Change Management - Managing Your Team Through Change - Lesson 1
Getting Started
  • Workshop Objectives
Change Management - Managing Your Team Through Change - Lesson 2
Preparing for Change
  • Cause of Organisational Change
  • Why do we need Change?
  • Module 2 - Reflection
Change Management - Managing Your Team Through Change - Lesson 3
Understanding Change
  • The Change Curve
  • Stage 1 - Status Quo
  • Stage 2 - Disruption
  • Stage 3 - Exploration
  • Stage 4 - Rebuilding
  • Understanding Yourself and Your Team - REACH Profile Review
  • Understanding Yourself and Your Team - Personal Style Markers
  • Understanding Yourself and Your Team - Leading Dimensions
  • Stage 3 - Reflection
Change Management - Managing Your Team Through Change - Lesson 4
Understanding Change on an Individual Level with the ADKAR Model
  • Awareness
  • Desire
  • Knowledge
  • Ability
  • Reinforcement
  • Module 4 - Reflections
Change Management - Managing Your Team Through Change - Lesson 5
Identifying the WIIFM
  • What's in it for Me?
  • SWOT Analysis
  • Building Support
Change Management - Managing Your Team Through Change - Lesson 6
Bringing People to Your Side
  • Identifying Change Champions (or Influencers)
  • Module 6 - Description
Change Management - Managing Your Team Through Change - Lesson 7
Gaining Support
  • Understand Your Team
  • Addressing Concerns and Issues
  • Evaluating and Adapting
  • Module 7 - Reflection
Change Management - Managing Your Team Through Change - Lesson 8
Making it all Worthwhile
  • Leading Status Meetings
  • Sharing the Results and Benefits
  • Celebrating Successes
  • Module 8 - Reflection
Change Management - Managing Your Team Through Change - Lesson 9
Building Resiliency
  • What is Resiliency?
  • Why is It Important?
  • Five Easy Steps for the Leader and the Individual to Become More Resilient
Change Management - Managing Your Team Through Change - Lesson 10
Building Flexibility
  • What is Flexibility?
  • Why is It Important?
  • Five Easy Steps for the Leader and the Individual to Build Flexibility
Change Management - Managing Your Team Through Change - Lesson 11
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

Client Site Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Change Management
Training Course - Lesson 1
Preparing for Change
  • Bullet Point Defining your strategy
  • Bullet Point Building the team
Change Management
Training Course - Lesson 2
Identifying the WIIFM
  • Bullet Point What's in it for me?
  • Bullet Point Building support
Change Management
Training Course - Lesson 3
Understanding Cycle of Emotions for the Individual
  • Bullet Point Denial
  • Bullet Point Avoidance
  • Bullet Point Passive acceptance
  • Bullet Point Challenged
  • Bullet Point Committed
Change Management
Training Course - Lesson 4
Managing the Change
  • Bullet Point Developing a change management plan
  • Bullet Point Developing a communication plan
  • Bullet Point Implementing the plans
Change Management
Training Course - Lesson 5
Gaining Support
  • Bullet Point Gathering data
  • Bullet Point Addressing concerns and issues
  • Bullet Point Evaluating and adapting
Change Management
Training Course - Lesson 6
Making it all Worthwhile
  • Bullet Point Leading status meetings
  • Bullet Point Celebrating successes
  • Bullet Point Sharing the results and benefits
Change Management
Training Course - Lesson 7
Using Appreciative Inquiry
  • Bullet Point The four stages
  • Bullet Point The purpose of AI
  • Bullet Point Examples and case studies
Change Management
Training Course - Lesson 8
Bringing People to your Side
  • Bullet Point A dash of emotion
  • Bullet Point Plenty of facts
  • Bullet Point Bringing it all together
Change Management
Training Course - Lesson 9
Building Resiliency
  • Bullet Point What is resiliency?
  • Bullet Point Why is it important?
  • Bullet Point Five easy steps for the leader and individual
Change Management
Training Course - Lesson 10
Building Flexibility
  • Bullet Point What is flexibility?
  • Bullet Point Why is it important?
  • Bullet Point Five easy steps for the leader and individual
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