Supervising Others Training Course

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This Supervision Training Program is designed to help supervisors develop the skills to become more confident, efficient and effective in supervising others to achieve targeted levels of productivity and promote teamwork with a common goal.

After attending this course, you will have learned through exercises, practical examples, case studies, and clear guidelines: how to set clear expectations for team members, effective ways of assigning work (dictatorial, collaborative, etc.), extent of supervision and other factors in effective delegation, the 80/20 rule in managing your time, conflict resolution strategies and much more.

This comprehensive training course is available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Learning Outcomes
Course Outline
Client Site
  • Learning Outcomes - Supervising Others Training Course

    By the end of this course, participants will:

    • Learn how to set clear expectations for team members
    • Set S.M.A.R.T. goals for team members that motivate & inspire dedication
    • Learn effective ways of assigning work that's modified according to each employee & situation
    • Master techniques to delegate effectively & confidently
    • Develop approaches to conducting formal feedback sessions
    • Learn how to provide informal, constructive feedback
    • Develop priorities & time management strategies as a team leader
    • Establish conflict resolution strategies
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Supervising Others Training Course Reviews:

    "I found this course to be very applicable to situations that I'm experiencing in my current role. Both the content and delivery were excellent."

    "Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at."

    "I found the course beneficial for my particular circumstances, it also gave me the tools required to build better relationships."

    "I found this course to be very applicable to situations that I'm experiencing in my current role. Both the content and delivery were excellent."

    Sandspoint Capital Advisors

  • Course Outline - Supervising Others Training Course

    Download Supervising Others Training Course Outline


    This Supervision Training Program will help supervisors become more efficient and proficient at delegating, managing time, setting goals and expectations, providing feedback, resolving conflict and administering discipline.

    All too often great team members are promoted to a supervisory role without consideration that supervising is a completely different skill set to that which made them stand out as part of the team.

    Supervision Training Course helps people handling supervisory roles to improve their skills, confidence and management abilities. This training will benefit new supervisors and anyone who wants to improve their skills in supervising others ensuring productivity and team cohesion.

    Supervising Others Training Course - Lesson 1
    You as the Supervisor
    • Competencies of a Winning Supervisor
    • What to Do If You’ve Been Promoted from within the Team
    • Reflection
    Supervising Others Training Course - Lesson 2
    Communicating to your Team
    • LDP Review – Communication Evolution Tool
    • Adjusting your style for a better approach
    • Reflection
    Supervising Others Training Course - Lesson 3
    Set the Expectations
    • Vision
    • How Does Your Team Fit into the Bigger Picture
    • Define the Requirements
    • Set the Expectations with SMART’ER Goals
    • The SMART’ER Way
    • Reflection
    Supervising Others Training Course - Lesson 4
    Successful Delegation
    • 10 Rules for Successful Delegation
    • Degrees of Delegation
    • Troubleshooting Delegation
    • Reflection
    Supervising Others Training Course - Lesson 5
    Art of Feedback
    • Types of Feedback
    • 3 Stages to Receiving Feedback
    • 5 Top Tips to prepare yourself to provide feedback
    • Feedback Delivery Tools
    • Difficult Feedback
    • Seeking Feedback
    Supervising Others Training Course - Lesson 6
    Managing your Time
    • The 80/20 Rule
    • Prioritising with the Urgent-Important Matrix
    • Block Out times around your Energy Cycle
    Supervising Others Training Course - Lesson 7
    Managing Conflict
    • Tuckman and Jensen four phase model
    • Team Development Stages
    • Using a Conflict Resolution Process
    • Alternate techniques
    • Maintaining Fairness
    • Seeking Help from Within the Team
    • Seeking Help from Outside the Team
    Supervising Others Training Course - Lesson 8
    • Create an Action Plan
    • Accountability = Action

  • Client Site Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    Client Site and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.

The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.

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