Effective conflict resolution is required to immediately resolve issues that may prevent individuals and groups from working harmoniously together and achieving the desired results. This Conflict Resolution training course is for leaders or individuals who are responsible for resolving conflicts within the company or organization.
After completing this Conflict Resolution training course, you will have learned the techniques to identify the source, root causes and types of conflict, how to recognize and prevent a conflict in its early stages, the five main styles and six phases of conflict resolution, anger and stress management techniques, how to avoid recurrence of conflicts and much more.
This comprehensive and valuable training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.
|Course name||Length||Outline||Next class|
|Change Management - Managing Your Team Through Change||1.0 day course|
|Coaching and Mentoring Training||1.0 day course|
|Conflict Resolution Training||1.0 day course|
|Creative Problem Solving Training||1.0 day course|
|Leadership Development Training||2.0 day course|
|Meeting Management Training||1.0 day course|
|Motivating Employees Training||1.0 day course|
|Negotiation Skills Training||1.0 day course|
|Supervising Others Training||1.0 day course|
|Mentoring Training||1.0 day course|
|Highly Effective Management Training||2.0 day course|
|Measuring Results from Training||1.0 day course|
|Employee Engagement Training||1.0 day course|
|Performance Management and Appraisals Training||1.0 day course|
|Recruitment and Selection Training||1.0 day course|
|Employee Onboarding Training||1.0 day course|
|Effective Delegation Training||1.0 day course|
|Delivering Constructive Criticism Training||1.0 day course|
|Managing Virtual Teams Training||1.0 day course|
|Business Ethics Training||1.0 day course|
|Managing Difficult Conversations Training||1.0 day course|
|Critical Thinking Training||2.0 day course|
|Manage People and Performance Training||1.0 day course|
After completing this course, participants will be able to:
It by far has been the best course I have ever attended and to say that it was life changing is an understatement. “I got it”, I mended relationships and speak up for myself, and this is huge! So thank you and I seriously want my children to experience this as I know it will enable live powerful lives and not wait 50 years to learn it.
Each of us learned early in life how to handle conflict. For some of us that means knowing how to effectively communicate our desires and our needs in order to better understand the problem and how it relates to others. For some of us, it may be that we learned to handle conflict by being aggressive and not compromising, which makes it difficult to reach a solution.
Communicating creatively can start from where you stand. It may be within family, community, government or the international arena. This Conflict Resolution Training course offers conflict resolution skills and techniques to build stronger organizations and more rewarding relationships.
Conflict Resolution Training Course - Lesson 1
Conflict – is it all bad?
Conflict Resolution Training Course - Lesson 2
Understanding Your Response to Conflict
Conflict Resolution Training Course - Lesson 3
What makes up conflict?
Conflict Resolution Training Course - Lesson 4
How Managers Can Add to Conflict
Conflict Resolution Training Course - Lesson 5
Resolving Conflict Between Others
Conflict Resolution Training Course - Lesson 6
When Conflict Involves You
Conflict Resolution Training Course - Lesson 7
Conflict Resolution Training Course - Lesson 8
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.