Effective conflict resolution is required to immediately resolve issues that may prevent individuals and groups from working harmoniously together and achieving the desired results. This Conflict Resolution training course is tailored for leaders or individuals who are responsible for resolving conflicts within the company or organization.
After completing this Conflict Resolution training course, you will have learned the techniques to identify the root causes and types of conflict, enabling you to recognize and address a conflict effectively in its early stages. Additionally, you will learn to evaluate and plan a course of action, apply the six phases and utilize the five main styles of the conflict resolution process.
You will learn to neutralize emotions, build understanding and cooperation, and create a favorable atmosphere for resolving conflicts. Furthermore, the course will teach you communication tools and various management techniques to handle anger and stress to avoid conflict recurrence.
This comprehensive and valuable training course is now available across the United States, including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.
Looking for a 3-hour Live Online version of the course? Click Here to View Our 3-Hour Virtual Conflict Resolution Training Courses
After completing this course, participants will be able to:
This course is highly recommended for all staff, regardless of their work positions, as it helps the person to navigate conflicts arising in their environment. This in turn will improve or establish healthy relationships.
From the course, I see the different angle of conflict. Instead of being Mr. Nice all the time, we should not afraid of approaching conflict. There are ways for us to handle the conflict better and eventually, resolving the problems is the utmost important.
Would definitely want to do this course annually or even biannually. Very informative and would be interesting to see how personality styles p[potentially change as a role at work changes or personal life changes to better understand the people we are working with.
I enjoyed how the course brings everyone together to share similar experiences & also goes through steps to build up confidence when dealing with conflict by following steps before approaching the situation.
I found the language to use/avoid was the most helpful part for me. Also learning other personality types.
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
Each of us learned early in life how to handle conflict. For some of us that means knowing how to effectively communicate our desires and our needs in order to better understand the problem and how it relates to others. For some of us, it may be that we learned to handle conflict by being aggressive and not compromising, which makes it difficult to reach a solution.
Communicating creatively can start from where you stand. It may be within family, community, government or the international arena. This Conflict Resolution Training course offers conflict resolution skills and techniques to build stronger organizations and more rewarding relationships.
See the Live Online tab for the course outline for the live online course
After completing this course, participants will have learned to:
Topic 1
Conflict – is it all bad?
Topic 2
Understanding Your Response to Conflict
Topic 3
What makes up conflict?
Topic 4
How Managers Can Add to Conflict
Topic 5
Resolving Conflict Between Others
Topic 6
When Conflict Involves You
Topic 7
Implementing Agreements
Topic 8
Reflections
If you’re not happy with the outcomes from
the course we offer a money back guarantee
For every participant
valued at $199 each
No one left behind
with our 1/2 price re-run promise
12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.
We take care of all of the details, so you don’t have to:
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
After completing this course, participants will have learned to:
Topic 1
Conflict – is it All Bad?
Topic 2
Understanding Your Response to Conflict
Topic 3
Resolving Conflict Between Others
Topic 4
Implementing Agreements
Activities and discussion for engaged learning all day.
On average PDT trainers have 15 years industry experience and 7 years training experience.
We always tailor activities and scenarios to be relevant to you.
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
The confidence of booking with an acclaimed multi-national training company.
Support, reinforcement & extension eLearning and videos in the App.
The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.
Not exactly what you needed? Try other courses in the Management and Supervision Courses Category
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