This Outlook 2010 Introduction Training course teaches you how to use the basic features of Microsoft Outlook 2010; the communications and time management application in the Microsoft Office suite.

After completing this introductory training course, you will have learned to: use the Navigation pane, Reading pane, and To-Do Bar, manage messages (create, format, edit, flag, delete, restore, mark as “not junk”, reply to, forward and more), manage attachments (review compress, send and more), create appointments, schedule meetings and much more.

This comprehensive training course is now available in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle.

Microsoft Outlook 2010 Introduction Training Course
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Your Learning Outcomes
Microsoft Outlook 2010 Introduction Training Course

By the end of this training course, participants will:

  • Identify elements of the Outlook window
  • Use the Navigation pane, Reading pane, and To-Do Bar
  • Access folders from Outlook Today
  • Customize Outlook Today
  • Create, format and send messages
  • Check a message's spelling
  • Reply to and forward messages
  • Delete and restore messages
  • Send and forward attachments
  • Compress large attachments
  • Preview and save attachments
  • Define delivery options
  • Flag an email message
  • Use delivery and read receipts
  • Add senders to Blocked Senders or Safe Senders lists
  • Mark a message as not junk
  • Set up and use a Search folder
  • Add and modify Contacts
  • Create, edit and delete Tasks
  • Add, delete, modify and restore Appointments
  • Add, delete and modify Meetings
Duration: 1.0 day course



Reviews

Microsoft Outlook 2010 Introduction Training Course Reviews:

Was a very interesting and well-presented course. Gave me good grounding for the topic and a range of things to think about.

Everyone really enjoyed the training course. Jessica (trainer) was great. This wasn't like your normal training, more relaxed and people participated more - would definitely book her again.


Microsoft Partner Logo   PD Training is a Microsoft Small Business Silver Partner

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This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
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I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
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Course Outline
Microsoft Outlook 2010 Introduction Training Course

Download Microsoft Outlook 2010 Introduction Training Course Outline

Foreword:

This Outlook 2010 Introduction training course running in Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, New York, Orlando, Philadelphia, San Antonio and Seattle, is rated 5.0/5.0 in overall quality by ProCert Labs, covers the basic functions and features of Outlook 2010. Participants will learn how to read, create, send, and forward e-mail messages.

Participants will then learn how to manage messages and attachments, configure message options, and use search folders. Participants will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.

This course will help participants prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884). For comprehensive certification training, participants should complete the Introduction, Intermediate, and Advanced courses for Outlook 2010.

Microsoft Outlook 2010 Introduction Training Course - Lesson 1
Getting started
  • The program window
  • Outlook Today
  • Getting help
Microsoft Outlook 2010 Introduction Training Course - Lesson 2
Tasks
  • Working with tasks
  • Managing tasks
Microsoft Outlook 2010 Introduction Training Course - Lesson 3
E-mail
  • Reading messages
  • Creating and sending messages
  • Working with messages
  • Handling attachments
Microsoft Outlook 2010 Introduction Training Course - Lesson 4
Appointments and events
  • Creating and sending appointments
  • Modifying appointments
  • Working with events
  • Using Calendar views
Microsoft Outlook 2010 Introduction Training Course - Lesson 5
E-mail management
  • Setting message options
  • Managing junk e-mail
  • Using Search folders
  • Printing messages and attachments
Microsoft Outlook 2010 Introduction Training Course - Lesson 6
Meeting requests and responses
  • Scheduling meetings
  • Managing meetings
Microsoft Outlook 2010 Introduction Training Course - Lesson 7
Contacts
  • Working with contacts
  • Using contact groups
  • Using the People Pane
Microsoft Outlook 2010 Introduction Training Course - Lesson 8
Wrapping Up
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations

Client Site Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

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Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

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