Communication Skills Training for Advanced Vision Technology Inc. (AVT Inc for Advanced Vision Technology Inc. (AVT Inc Course

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An effective communicator considers the situation, the person being spoken to, the purpose of the conversation and the desired results to then develop an appropriate conversation. This PD Training Communication Skills Training Course provides you with practical tools to help you become an effective and clear communicator in any situation.

This training course teaches you many key skills like understanding how others communicate, how you can adjust your communication style to overcome any communication barriers, how to use and read body language, the S.T.A.R. (Situation, Task, Action and Result) method of speaking, active listening and other effective communication tools.

This comprehensive 1-day training course is now available across the U.S., including Atlanta, Austin, Baltimore, Birmingham, Boston, Charlotte, Chicago, Dallas, Houston, Jackson, Los Angeles, Manhattan, Miami, Orlando, New York, Philadelphia, San Antonio and Seattle.

Your Learning Outcomes
Communication Skills Training Course

By the end of this course, participants will:

  • Identify their Personality Type & communication preferences using our proprietary Profiling Tool
  • Recognize other people's Personality Types & communication preferences
  • Master adjusting one's own communication approach based on need
  • Identify barriers to effective communication and how to overcome them
  • Effectively utilize tone
  • Develop nonverbal & paraverbal communication skills
  • Master the S.T.A.R. method for speaking on the spot
  • Use body language appropriately
  • Listen actively & effectively
  • Gain insight into asking open questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others
  • Use "I" messages
  • Converse confidently and network with others
Duration: 1.0 day course


Communication Skills Training Course Reviews:

"Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course."


"Trainer was brilliant. Tailored the course to the needs of the group. Very pleasant and enjoyable course."

In-House Course


"Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at."

Public Course Participant


"The course was helpful and Trish was an absolute delight in helping me gain insight and understanding to the areas that I needed to work on pertaining to my communications skills."

Public Course Participant


"I found the course to be very interesting an useful for communicating skills."

Zentis North America


"My e-mails can sometimes be too long. I am now working harder to get to the point. I will make sure I am communicating what is needed but faster & with less words. I will pay more attention to body language & tone of voice. I found the information/tips on listening to be really helpful too. Thank you!"

"I found the course to be very interesting an useful for communicating skills."

Zentis North America

Course Outline
Communication Skills Training Course

Download Communication Skills Training for Advanced Vision Technology Inc. (AVT Inc for Advanced Vision Technology Inc. (AVT Inc Course Outline


Communication is a basic skill that affects all aspects of our lives. Our words, gestures, appearance and body language all "speak" volumes as to our intent, state of mind and attitude. Learning to recognize these conscious and unconscious cues, as well as paying attention to others' signals, makes us better communicators, leaders, partners, parents and friends.

This Effective Communications Training Course helps people learn to communicate more effectively, appropriately and clearly in all situations. This is a great course for everyone, as its benefits can have a positive impact on every aspect of life both at work and at home. Learn to understand how you communicate, how others communicate and how to adjust your communication style to meet their needs.

Communication Skills Training Course - Lesson 1
Getting to know yourself - LDP
  • What is your personality type?
  • What are your communication preferences?
  • What are your communication tendencies?
Communication Skills Training Course - Lesson 2
Speaking Like a S.T.A.R.
  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary
Communication Skills Training Course - Lesson 3
Understanding others - LDP
  • What other personality types are out there?
  • What are their communication preferences?
  • What are their communication tendencies?
Communication Skills Training Course - Lesson 4
Active Listening Skills
  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others
Communication Skills Training Course - Lesson 5
Making allowance for others personalities and circumstance
  • Consider your approach:
    • What is the receiver's personality type?
    • What type of message are you delivering?
    • Is sensitivity, personal touch, speed, evidence, privacy or public acknowledgement most important?
  • Develop strategies for future application
Communication Skills Training Course - Lesson 6
Asking Good Questions
  • Open Questions
  • Closed Questions
  • Probing Questions
Communication Skills Training Course - Lesson 7
Understanding Communication Barriers
  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place
Communication Skills Training Course - Lesson 8
Appreciative Inquiry
  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies
Communication Skills Training Course - Lesson 9
Paraverbal Communication Skills
  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed
Communication Skills Training Course - Lesson 10
Mastering the Art of Conversation
  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips
Communication Skills Training Course - Lesson 11
Non-Verbal Communication
  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures
Communication Skills Training Course - Lesson 12
Conversational Psychology
  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

Client Site Training We’ll focus on what matters most to you and tailor to your context

Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

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